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SimonH

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Posts posted by SimonH

  1. Where are people sending their desks for repair? Sub 24 has become very unstable and never reaching 100% .

    We also have an older desk that could do with some general tlc.

     

    Thanks, Simon

  2. What addresses are you using? Are you using RDM?

    I've had issues with non RDM fixtures flashing even if the console has RDM disabled as I think (Edward correct me if I'm Wrong) the Gateway 4 still transmits the RDM signal unless disabled in it's own config.

  3. 21 minutes ago, Uriahdemon said:

    Hi SimonH,  I am pretty sure they will only work in FAT32 format as opposed to NTFS.  Have a go in that format if your stick is currently NTFS.  Unsure on size but as Jon mentions it should read it but just take longer to index the larger sticks.

    Ok thanks for that, will give it a go

     

    edit: just checked and my stick is already FAT32 but it is a USB 3.0

     

  4. Ok found the midi notes so I’ll phrase it differently. 
     

    is it possible to trigger individual cues in the flx via midi but to include point cues and still be able to see the cue stack you are running?

  5. Hi,

    ok used dmx workshop to change the IP address to 192.168.15.200 and now cannot see it anywhere. 
     

    The instructions on here say to return to factory settings press reset button and cycle power but there isn’t a reset button or any button for that matter. 
     

    help please. 

  6. I’ve just received my new gateway 4 and in the introduction it says it can be configured from the board or alternatively via a browser but in the configuration section there is no mention of setting it via the board. Am I missing something?

  7. So I emailed the tech support on the chauvet website asking for the info. I get an email from customer support asking tech support if they can help followed by reply from tech support saying this was a product support problem followed by an email from customer support saying they would ask product support and get back to me.

     

    You couldn't write this stuff.

    • Haha 2
  8. On 9/6/2022 at 8:01 PM, Edward Z88 said:

    Hi Simon,

    PLASA has been really good thank you.

    Thanks very much for attaching your show file. This show file confirms that the Chauvet fixtures are not reporting parameter descriptions over RDM. ZerOS therefore has no way of knowing what each channel does. Each channel is therefore listed under the "Beam" attribute, simply as "Channel 1" "Channel 2" etc.

    You will be able to control the fixtures using the "Channel" parameters under Beam, but this will not tell you which parameter does what!

    Please find the updated show file attached...

    RDM Test Z88Edit.zos 8.33 kB · 0 downloads

    I have taken the RDM information from the detected fixtures in your show file, and added this information to the latest versions of these fixtures from the library. I have then converted the fixtures in your show file to use the updated versions.

    Please try this, and let me know how you get on.

    If you have any questions, please let me know.

    Edward

    Thanks Edward, will give this a try.

    If I create a default show file from this and then a company change the addresses and modes can I then load this show and press recover rig and it should reset the RDM fixtures back to that show file?

  9. Hi, I have done a factory reset on the desk and then enabled Rigsync both globally and on each universe. It discovers all the compatible devices available and correctly identifies make and model but does not assign the correct fixture profile and so makes the fixtures unusable. When I try and change the fixture profile it says no alternative profies available. I have attached my test show file.

    rdm test.zos

  10. 23 hours ago, Edward Z88 said:

    Hi Simon,

    When RigSync is enabled, it will continuously scan for new fixtures. Please ensure that RigSync is enabled globally, and also ensure that it is enabled on the DMX Output you are using. To do this, tap SETUP -> Universes, and scroll down to the Desk Universe that your DMX Output is sending. Within that Desk Universe, you can ensure that RigSync is enabled for the DMX Output.

    If RDM is enabled on the Transcension gateway, try plugging the Swisson splitter into one of the Transcenion's outputs. What does the Swisson indicator LED display?

    Edward

    I think I'm going to pause this until we receive our new gateway 4 and I will do some testing after that.

  11. Hi, we have just bought some new wall mount Swisson dmx splitters that allow RDM transmission and have put the first one in direct from the dmx port on the back of the desk. 
     

    the RDM light on the side of the Swisson is doing the same thing as the Artnet device which makes me think that the desk isn’t outputting RDM all the time. 
     

    the Swisson instructions say the led should be solid ( same as the transcension). 
     

    any help?

  12. Hi, not sure I have 100% faith in the unit we have so looking at changing. The Swisson unit only says compatible with Artnet 1,2&3 but I think flx works with 4 is that correct?

    ideally I’d use a gateway 4 but it’s a little more expensive. 
     

    thanks

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