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Fixture Profile Enquiry


aussieh

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Hi Team,

I sent a fixture request to fixturesupport@zero88.com for the BeamZ BAC508 aluminium par back in May last year (2021) but haven't heard back and can't see that it's been added to the library. I appreciate COVID has caused all sorts of issues, but wanted to follow up on that. 

Should I send another email to the above address?

The console is an FLX s48 and I was after the 3ch, 5ch, 7ch and 12ch options. The manual is available here.

 

Cheers, Haydn

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Hi @aussieh

1 hour ago, aussieh said:

I sent a fixture request to fixturesupport@zero88.com for the BeamZ BAC508 aluminium par back in May last year (2021) but haven't heard back and can't see that it's been added to the library. I appreciate COVID has caused all sorts of issues, but wanted to follow up on that. 

Should I send another email to the above address?

We often reply to fixture requests the same day, including throughout the pandemic. If you haven’t received a reply, it is likely your email went into our mailbox quarantine. Apologies for this. 

Please forward your original email to fixturesupport@zero88.com, and include your console type (“FLX S48”) in the email subject. That way we will be able to find it.

If you have any questions, please let us know. 

Edward

Edward Smith
Product Specialist

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