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Unfortunately my lap top only has a wi-fi connection that works fine to set up the router. My phone is also getting a wi-fi connection for the remote app. The problem seems to lie on the wired connection between the console and router. I have tried two different cables.

Hi I am trying to set up our new S48 for a network connection for the remote apps. I am using TP Link AC 750 travel router. The console is set with remote apps enabled and the IP address is set to DHCP. The router has a number of modes that I have tried including Hot Spot, Access Point, and range extender mode. None of which seem to work. DHCP is enabled in all the different modes. In looking at the network overview via the Z key it keeps displaying DHCP - No DHCP IP address, and for Remote - Security enabled, not listeneing - no DHCP address available. I have the Remote ZerOS on my iPhone that is connected to the TP link router wifi and it is not seeing the desk. Is this the wrong router if so what is recommended? Or have I tried the wrong mode? Or have I missed some vital setting on the console? Or is this only going to work with static IP? This feels like it is something trivial but I can't fathom what. Has anybody any idea why this happening, as far as I can tell everything is set as it should be but it doesn't want to play, somewhat frustrated!

Problem solved, all good, thanks for your help. Slight mystery as to how this function was engaged as we never use Auxiliaries!

We have a Jester 48. The Page A button LED is now permanently flashing. Depending on mode it can still select either 1-24 or 25-48. In most respects it still seems to work as expected, however in Run Mode we are no longer able to Flash individual channels. The Page B button still works to flash Sub Masters and the LED is not flashing. The handbook under "Presets in Run Mode" indicates we should still be able to Flash channels on Preset A. You can still raise channels on the fader as expected. I have been unable to determine if this propblem is due to a setting being wrong somewhere in the desk or if the desk has developed a fault. Advice please.

I want to use the auto trigger to start a second Q a number of seconds after the first Q and to let that run independently of the first Q. However it seems that the first Q is simply slowed down so they both finish at the same time rather than give a proper lapped Q effect. Is this correct of have I set this up wrongly? I am trying this on the Phantom desk. .

We are running a show on Jester and have had two instances of complete blackout on stage for about 2 seconds about 6 days apart during performances. There were no Qs at the time the lights simply went out and came back on for no apparent reason. There was no apparent power failure and the desk & monitor stayed live. The dimmers are 5 x Betapack 3 and would hold their level if the DMX signal was lost, so it must a clear DMX level change from teh desk I would assume. Is this simply an annoying hardware/software bug or something else, any ideas? This has never happened before in the 10 years we have had the desk. Could it be the current high temperatures and a chip on the way out? How feasible is it to find a fault like this?

We have several Betapack 3 purchased about 5/6 years ago. One rack has suddenly stopped working on the top two chanels i.e 5&6. The circuit breakers haven't tripped, the onward connection is OK., the DMX to the rack is showing as OK. The rack is driven by a 24/48 Jester and are on desk channels 11&12. Is their some internal electronics that can cause a pair of channels to fail like this? If not what is likely to cause this problem? All fine last week but would not play this morning. We have a show in the next couple of weeks and I need to sort this ASAP and I can't afford to loose a couple of channels on a heavy show.

Whilst there is a way to live edit a scene state as per the handbook. There does not appear to be any way to live edit a submaster state. Have I missed a way of doing this or is this bid hole in the way the Jester works. When working on shows that are plotted/edited during rehearsals this a real problem. Any suggestions.

What is the recommended approach to protecting the supply side feed to a betapack 3, the handbook mentions Type k MCB, does it work with the more usual type B and C? What is the position on use of RCD or RCBO, can they be used or are they not recommended for use with dimmers? Advice please.

We are in the process of buying a Jester 24/48 to replace our somewhat ancient Sirius desk. To get some early hands on I have been trying the Phantom Jester and have noticed that each channel flash button has an associated LED that does not seem to be mentioned in the handbook, what is its purpose, what does it is signify? I have also noticed that if recording scenes in programme and you need to look back at an earlier scene to check a detail and then scroll back to the next free memory, in would appear that the last recorded scene i.e. memory N-1 is present in that memory with the associated flash button LEDs flashing, these channels cannot be removed using the clear button and have to be removed one channel at a time by grabbing and returning to zero to get back to a blank memory in which a new scene could be recorded. Is this correct and how the "real" desk behaves or is it some anomoly of the Phantom Jester? Has anybody else seen this or is this just novice teething problems as it seems a rather odd design feature if it is by design.