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Posted

Send the debug file to myself or Peter Kirkup ( pkirkup@zero88.com )and we will forward it to the engineer for analysis.

 

Any additional information on what you were doing when the desk crashed, which software you were running and a show file may also help us to track down the source of the problem.

 

I remember seeing this problem on a much earlier version of the desk software - if the cue stack was active at the time.

 

Therefore it is important for us to know what version of software is running on your desk.

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Posted
Send the debug file to myself or Peter Kirkup ( pkirkup@zero88.com )and we will forward it to the engineer for analysis.

 

Any additional information on what you were doing when the desk crashed, which software you were running and a show file may also help us to track down the source of the problem.

 

I remember seeing this problem on a much earlier version of the desk software - if the cue stack was active at the time.

 

Therefore it is important for us to know what version of software is running on your desk.

 

Thanks,

 

I just sent an email with all relevant details. I am currently running Version 3.0.0. and yes the cue stack was running at the time.

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