van den abbeele Eric Posted June 13, 2018 Report Posted June 13, 2018 Hello, New question ... Sunday putting the boards back in their boxes, FLX and Jester 24/48, I could hear a noise in the Jester, as if there was a small screw or a small nut ... I wrote to Thomann, to know if I could open the console to verify that it is indeed a small screw or nut fell ... And he sent me a good return ... As I was able to tell them I have several shows to come ... and I find if it is indeed a small screw or nut, a large displacement of France / Germany .... Of course I do not want to blow the warranty ... But is it so complicated to open? I open regularly my MACBOOK PRO to remove the dust and I am careful to do only things that seem to me possible ... Thanks for your help... Eric 1 FLX + 1 wing "7.14" + 1 FLX "7.13" & 4 Wings / 2 Touchscreen // Jester 24/48 2 Swisson XND-4R5 ENode // Stairville : 4 Wash MZH 19X15w - 31 Retro Flat Par 18X 12w RGBW Electroconcept : 36 Wash 18 X 10w Q188 // ADJ 2 Spot Focus 4Z & 2 Spot Focus 5Z Led 200w - VARYTEC : 12 Varytec Hero Wash 300 FC LedStage : 10 LS200 - Spot 200w // 19 Wash Par 12 X 18W // 12 BOWLDER 12X40w WASH // 12 PARZOOM 19 X 15w // 7 LY 400 - BSW CMY LED 400w
Franck Posted June 13, 2018 Report Posted June 13, 2018 Hi Eric, please return the console to Thomann for a warranty service. Thanks
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