Assistance Needed on NEO Lighting Console

[Musa Khan]

 

 

Subject: Assistance Needed on NEO Lighting Console

Dear Sir/Mem,

I hope this message finds you well.

We are currently experiencing issues with our NEO Lighting Console. Specifically, the lights suddenly turn off during live broadcasts, even though the faders are still on. After turning the faders off and on again, the console functions normally for a few days or sometimes a week.

I would greatly appreciate your guidance on resolving this issue. Thank you for your assistance.

Best regards,