Save solution files for use on Leapfrog48?

[Muller Light]

Hello all,

I have a Solution and tried saving a show and then loading it on a Leapfrog48.  The Leapfrog crashed and had to be rebooted.

Is there a way of saving a show on the solution that makes it compatible with a leapfrog?  And vice versa?

Thanks

[Archie D]

Hi @Muller Light,

ZerOS showfiles are cross-compatible between ZerOS-based consoles, only with some data not being loaded (for example when you load a FLX showfile into a Solution, some data from the FLX won’t be loaded in). However, this won’t happen because Leapfrog 48 and Solution are identical, you’ll only receive a warning due to the different console types, but all data will be passed over. 

What software version are both of your consoles running? To see this, in the Output Window click ‘Other Windows’ (top left) -> System Information -> Software Version. 

What format is your showfile? Is it a .isf, or .zos?

Many thanks,
Archie

[Muller Light]

Hi Archie,

Yes, I thought the solution and Leapfrog48 were the same.

Both are running 7.14.4.

File is a .zos.

I have tried loading into phantom and saving, and will try on the desks tomorrow night.

Thanks

Paul

 

[Archie D]

Hi Paul,

Sounds good, if you’re still experiencing difficulties tomorrow, please could you upload your showfile here if that’s okay? I can then see if I can potentially find anything on PhantomZerOS and my Solution XL (though if it loads fine onto a Solution and not the Leapfrog 48, I might be lost)

When the Leapfrog 48 crashed, was it a ZerOS Watchdog message that appeared? I’m curious as to what it said, or what the crash behaviour was like..

Thank you and have a good rest of your day.

Archie

[Muller Light]

Showfile from Solution that wouldn't load on Leapfrog.

 

WOZ-20125a.zos

[Archie D]

Hi Paul,

Thank you for providing your show file. Please could you see if this file loads into your Leapfrog 48? If it doesn't and the console crashes, what does the console show on the external monitor?
Please don't panic that your cues/playbacks are missing by the way for this file - I'm simply juggling things to see what does what.

Thank you.

LF48TEST1.zos

[Muller Light]

Hi Archie.

I will try later.

I wonder if, when i saved, i saved the showfile and setup, rather than just the showfile.

Thanks

Paul

[Archie D]

Hi Paul,

Saving the setup within the show file as well theoretically shouldn't cause any problems.

If you can recall - when the console crashed, was it a black screen with a load of white text (ZerOS Watchdog kicking in) or did the console just completely freeze, preserving monitor output too?

Let me know how you get on later with LF48TEST1.zos, it has a few things disabled/removed to see if anything in the show file itself is crashing the LF48.
One of my theories for this was that because the Leapfrog 48/96 came with 2 DMX universes as standard, with an optional upgrade card while the Solution comes with 4 universes straight from the factory, that ZerOS was trying to index a universe from the Solution (3 & 4) that didn't exist on the Leapfrog when loading in the show file (if the optional upgrade card for 2 more outputs isn't present). Hence, U3 and U4 are disabled in that show file. However, it is just a theory and could be wrong. It's all about experimentation to see what works!  

I look forward to hearing from you, thank you.

Archie

[Muller Light]

It was a crash dump (like a Linux shell window?) on the monitor.

 

but then the monitor froze and i rebooted.

[Archie D]

7 minutes ago, Muller Light said:

It was a crash dump (like a Linux shell window?) on the monitor.

Thank you for this information, it definitely sounds like ZerOS Watchdog kicked in while loading the show file. It would have displayed a list of registers and then also a stack trace.

Archie