Lamp Tramp Posted April 27, 2009 Report Posted April 27, 2009 Hi!! This is my first post on here and I hope someone might be able to shed some light on a problem that has shown up.. I work for a lighting/sound hire company, we had one of our Alcora desks out on hire. After checking it back in, I have found that in playback mode when pushing the Go button on a cue that is just a few secs all is fine... However, if the cue has a X fade of more than 20 secs when I push the Go button all the lights in that cue flash to full for a split second then the fade starts!! Has anyone else had this happen to them?? Or any ideas of where to start looking for the cause.. Thanks! Brian Holt. Live Systems Edinburgh
Paul Posted April 27, 2009 Report Posted April 27, 2009 Is this a Mk1 (grey) or Mk2 (blue) Alcora? Can you let us know what software version it has - this is displayed on the 7-segment display in Super User. Duplicate of THIS TOPIC on The Blue Room.
Lamp Tramp Posted April 27, 2009 Author Report Posted April 27, 2009 Hi!! It's a MK II and the software version when going into 'Superuser' is verson 3.0
KWR88 Posted April 28, 2009 Report Posted April 28, 2009 Could you e-mail me on the address below with the desk serial number please. Should be on the bottom panel. I will then go over a couple of options with this for you. Regards, Keith Rogers Zero 88 Support: support@zero88.com
Lamp Tramp Posted April 28, 2009 Author Report Posted April 28, 2009 Hi Keith....Sent you an email today. Brian
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