Jump to content
Vari-Lite Controls Support Forum

Recommended Posts

Posted

I seem to have a problem with the zero 88 remote software running on a windows xp computer connecting to an OrbXF.

 

I am able to see the Orb on the network and so believe it is not a problem with our network but when I try to connect to the desk it comes up with a message saying password incorrect I have tried this with the password on and off from the orb network settings still with no joy the command line is saying the password is invalid.

 

Any thoughts?

Posted

Hi Jon,

 

I am running the latest version of the console software and I have already tried to connect with the password disabled.

 

Thanks,

 

Dan

Posted

 

Did this work?

No it did not workDan

 

 

Did this work?

No it did not workDan

 

 

Did this work?

No it did not workDan

 

 

Did this work?

No it did not workDan
Posted

Hi Danno

 

What IP addresses do you have assigned to the desk and the PC? The application discovers the desk using UDP broadcast packets, which can mask some IP addressing issues. If your IP address is not in the same range as that of the desk, that could cause connection problems.

 

Peter

Peter Kirkup

  • 4 weeks later...
Posted

Hi Peter, It was definitely not a network related issue, the Orb and the PC/ Ipad where all in the right vlan. I have now been able to connect to the desk via the remote devices however it is still not working correctly - The desk has crashed at least once whilst being remotely controlled and even though the remote device is connected to the right vlan with the correct IP address etc I still sometimes cannot see the desk at all to connect to. any thoughts would be great!

 

Dan

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.