Shara JesterTLXtra Posted April 13, 2012 Report Posted April 13, 2012 Hallo I have windows7 and PhantomJester 3.1. I can not update the fixture library :-( I can also not insert a own fixturefile :-( Please Help like in german talk? Thanks Shara event technician in Konstanz (germany)
Shara JesterTLXtra Posted April 15, 2012 Author Report Posted April 15, 2012 No answer? The tip of the thread "Add fixture using USB on Phantom" does not work for me :-( Please help me. Shara Jester Fehler01.pdf
Franck Posted April 15, 2012 Report Posted April 15, 2012 Send me your mobile number by mail. Franck@orbdesk.com
Shara JesterTLXtra Posted April 17, 2012 Author Report Posted April 17, 2012 Why do you need my mobile number? Can you help me here? My english is not the best on the phone and it will be difficult. Understand though, but talk to, it is not that great. Apart from the fact that you can reach me and I'm not on the laptop. I hope it works here too Greetings from Lake Constance Shara
Jon Hole Posted April 17, 2012 Report Posted April 17, 2012 Hi Shara, Franck is our Northern and Eastern European Sales Manager, and his native language is German, which is why he has suggested giving you a call to talk through the problems you have. Looking at your screenshot - there doesn't seem to be any user fixtures, or the fixture library, in the folder that you are showing? These files should be saved as .ift files. Regards, Jon Hole linkedin.com/in/jonhole
Shara JesterTLXtra Posted April 17, 2012 Author Report Posted April 17, 2012 Hello Jon Thanks for the information about Franck. I'll send him my phone number. The File with my User-Fixtures = "Eigene_SPH_01.ift" in the Path F. In the real console I can get the file and it works there too. Dear greetings from lake constance
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now