Updating Fat Frog

[Elda]

Hi

 

i wanna update a Fat Frog Desk to the newest OS Version, but i can't find the OS Files on the Zero88 Website? Even google doesn't find anything, all links related to Zero88 point to a dead site on the Zero88 Website. Anybody who knows where to download the Files?

 

Elda

[Jon Hole]

Hi Elda,

 

As our new website has only just been launched, we are still waiting for Google to index it, so it may take a couple weeks for Google to find everything on our site.

 

To download this, go onto our website, click 'Contact & Support', scroll down and choose Fat Frog from the 'Legacy Products', choose 'Downloads' and then choose 'Frog Range Operating Software Release 10.12'.

[Elda]

Thank you! I just downloaded the update software and flashed it to the desk. But now the wheel group LCD remains without backlight. Any idea what i can do to fix that?

[Jon Hole]

Hi Elda,

 

Please can you go into SUPER USER, choose 'Illumination', and check the settings of 'Main LCD B' (brightness) and 'Main LCD C' (contrast). If they are not already, try setting them both to 50.

 

Which version of software did you upgrade from?