Moving heads not moving smoothly

[scoloco2]

I have some Chauvet movers (Intimidator Beam LED 350) and they move smoothly on almost all effects. But when I choose fly in, fly out, mark on and mark off the movers don't move smoothly. They have a slight jerky motion to them making the effect unusable. It doesn't matter what the speed is set on, there is always the jerky motion to them. I'm running the newest version of the software (7.8.5) but it also did it on the older version (7.8.4).

Is there anything that can be done to fix this problem?

Thanks for any help.

[Jon Hole]

Hi, please could you drop me an email with a short video of this? My email address is jonhole@eaton.com

[scoloco2]

After a lot of mailing back and forth Jon was kind enough to come to our event space to check out what the problem was (we couldn't sort it out by mail).

 

The "problem" turned out to be the pan/tilt speed was causing the moving heads to not move smoothly. We put the speed on 0 and then set the defaults on the movers to not go above 0.

 

Thanks Jon and Eaton for all your help!