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Jon Hole

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Posts posted by Jon Hole

  1. Export Patch List

    in Leap Frog 48 & 96

    Posted

    Hi Christian,

     

    There isn't currently a method, sorry.

     

    The CSV functionality is something we are looking to increase in the future, including the addition of patch information, and is logged as ZOS-4773. I've added this thread to the feature request.

     

    Best regards,

  4. Transfer With Time

    in Leap Frog 48 & 96

    Posted

    Hi Johnny,

     

    Are you aware that holding down SHIFT + COPY will allow you to transfer states between Memories and Submasters? That's the closest equivalent on the Leap Frog 48.

     

    There's no way to transfer a chase across to other channels, but you can create an effect on the Intensity parameter, which can then be applied to any section of channels.

     

    You can select the intensity channels by holding down SHIFT whilst pressing the flash buttons of the channel fader.

  5. Fat Frog Lock Code

    in Frog Range MK1

    Posted

    Hi Jack,

     

    We will require a letter on headed paper, including where you bought the console, and the serial number of the console.

     

    We will then reply with an unlock code.

     

    You can either email this, post it or fax it through to us.

     

    If you e-mail my colleague Keith Rogers as this would be the quicker option.

    His mail address is keith.rogers@cooperindustires.com

     

    Best regards,

  12. Essential Maintenance

    in News & Announcements

    Posted

    Over the next few days, we will be conducting essential maintenance on the Zero 88 Support Forum.

     

     

    We hope this will solve our current CAPTCHA issues for new users, along with many other problems.

     

    During this time the forum might not be accessible.

     

    If you have any urgent issues, please email support@zero88.com or call us on 01633 838088.

     

    Once this maintenance has been completed, certain elements of the forum will be reset, such as the skin we use. Please bear with us while we reinstate all these features back onto the forum, and fit them in with our new website.

     

    Many Thanks,

  15. Advice when performing ZerOS software upgrades

    in General Discussion

    Posted

     

    We occasionally hear from users who are struggling to upgrade their ZerOS consoles via a USB stick.

    Bootable USB devices are notoriously difficult to identify - some USB memory sticks are natively bootable, others take a little configuration, whilst some cannot be made to boot. We recommend the use of the Zero 88 branded memory stick which is supplied with the console - this stick has been tested for this purpose and our software is built around these sticks.

    If you cannot use the branded memory stick, there are a couple of things you can try:

    • In the USB Install Maker, when you're on the Select Device screen, push and hold SHIFT whilst clicking the Next button:
      MBRrecord.png
    • The USB install maker will ask you to select OK to confirm you wish to set the Master Boot Record. Note that this can render some USB sticks unusable, so only use this if you have a dedicated stick for software upgrades.
    • Select an MBR Image ( start with A, if that doesn't work, try B )

    MBRimage.png

    • Push OK and your stick will be formatted - the tool will then prompt you to remove and reinsert the stick.

    After this, try running through the normal upgrade procedure and the stick should work as expected.

  17. Boot-up problems / console freezing

    in Leap Frog 48 & 96

    Posted

    Hi Marc,

     

    Looks like you've found my post explaining 7.6 - but I've included it below for reference.

     

    We're still working on ZerOS 8 - but as you can see, there were a lot of bug fixes and we wanted to get them out to you as soon as possible! We included some small but nice new features in there too which will hopefully really speed up programming.

     

    As always, if you have any questions please let me know

     

    I've recently taken over the software development of ZerOS. I'd like to try and explain what's going on 'behind the scenes'.

     

    As you saw at PLASA, ZerOS 8 was a massive update (with well over 200 issues and new features), and was far from being ready for release. We've learnt that there was just too much in this single release which then had knock on affects on other areas of the operating system, and kept pushing back the release date.

     

    We are now scaling back a release, called 7.6, which is the fastest, and most stable release of ZerOS I have seen in my almost 3 years here. However, stability is THE most important thing, so we are spending longer than normal testing this release, both internally and externally on shows around the UK and Europe. We are *so* close to releasing 7.6.

     

    After that, we are going to be working on Tracking Backup, as this is an area our current customers have told us they would like us to work on further.

     

    Once these areas, which are most important to our current end users, have been completed, we are then going to revisit the new features we want to release, as 'ZerOS 8'.

     

    I hope this gives you some insight into the incredible amount of internal beta software releases that's going on here at Cooper Controls, and I really hope you're going to be as happy with 7.6 as I am.

     

    We're always looking for new Beta Testers from a variety of backgrounds, and if this is an area of interest to you, please drop me an email.

     

    If you have any questions, please don't hesitate to contact me directly - all my details are in my signature below.

  18. ZerOS Software 7.6 Released

    in News & Announcements

    Posted

    Zero 88 are pleased to announce the launch of ZerOS version 7.6 software - a major new software release for ORB Series, Solution Series, FROG2 and Leap Frog 48 & 96 consoles.

     

    More information can be found at http://zero88.com/software/zeros

     

    A full list of changes are available in the Release notes.

     

    If you have any questions, please don't hesitate to contact us at the office. Out contact details are:

     

    email: support@zero88.com

    phone: 01633 838088

     

    Best Regards,

  25. ZerOS 7.6 RC (Release Candidate)

    in News & Announcements

    Posted

    Dear All,

     

    Today we are releasing ZerOS 7.6 RC (Release Candidate).

     

    As usual, this is a pre-release build of ZerOS, so we do not recommend using it on live shows without prior testing.

     

    You can download the USB, ISO and Phantom versions of it here:

    /// link removed due to software being publicly released ///

     

    USB - for ORB Series, Solution Series, Leapfrog 48/96 and Frog2 (New Hardware - one usb port on the front)

    ISO - for Frog2 (Old Hardware - two usb ports on the front)

    Phantom - 'Offline' PC software for Windows

     

    Best Regards,

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