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Jon Hole

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Posts posted by Jon Hole

  1. Hi Simon,

     

    The iPad is a remote monitor, is designed to act as a remote monitor for your desk, giving you the equivalent of having 5 touch-screen monitors plugged into your desk. They aren't designed to play back your show, but to distribute information around your venue (for example, the LX Designer might like to see the outputs window, and manually select colours from the colour picker, while the DSM wants to see which cue you are currently in, or when cues are complete).

     

    I hope this helps clear up what we use the iPad App for.

  2. Hi CBMatt,

     

    Which link did you download the Fixture Editor from? There's a link on each of the product pages?

     

    Are you running a ZerOS console? (ORB, ORB XF, Frog2, Leap Frog 48 / 96).

     

    On ZerOS, you set which 'Colour Edit Mode' you want to work in, and it translates to work with both RGB and CMY fixtures together.

     

    It sounds like your console is set into CMY mode. To change this, hold SETUP and COLOUR together, and change the 'Colour Edit Mode' to RGB instead of CMY.

     

    Hope this solves your problem!

  3. Hi Martin,

     

    What error is it showing?

     

    It sounds like the internal battery might have died. These are 'CR 2032' batteries and can be picked from from most stores and are relatively easy to replace once you have opened up the Jester.

     

    Franck Tiesing, our Northern and Eastern Europe Sales Manager, can be contacted using the following address if you would like support in German.

     

    franck.tiesing@cooperindustries.com

     

    I hope this helps,

  4. Hi Nick,

     

    I believe you have spoken to Keith too?

     

    We have both tried to recreate this using the files that you have sent us on a Fat Frog, and we can not recreate any problems.

     

    If you would like us to phone you and go through the process step by step, then let us know.

     

    Many Thanks

  5. Hi,

     

    There is a way to do this, although it's not documented as the Leap Frog 48 & 96 is designed around using a fader per channel.

     

    On the remote, select MFKs. Then change the top option to 'special'. Go onto page two (the two arrows on the top right corner change the page) and then you have a keypad. You have to have 'show command line' active, and then you can use the keypad to input syntax.

     

    Hope this helps,

  6. Hi Kev,

     

    This should work fine. As with your other problems, if you can send me a show file, and the syntax you are using to record the UDK, I'll let you know how to make it work.

     

    Many Thanks

  7. Hi,

     

    Could you link us to the Energy Efficient lamps that you are wanting to use?

     

    It's doubtful they will work, but you can get dim-able Low Energy lamps that are suitable.

  8. Instead of having the generics at 101, and the fixtures down at 25 etc, try resetting the desk, and having the fixtures addressed to the higher figures instead.

     

    The desk will default the faders to a 1:1 patch, so they will use up DMX channels 1 - 96. Try addressing your fixtures to 100 and 150, and re-assigning and patching them into the console.

  9. Hi Ron,

     

    Can you go into SETUP > Files > Desk Information and confirm that the 'Software Version' is 6.1.0? This was a bug that a few users found in Version 6, and that was fixed for 6.1, so I am wondering if the new software hasn't installed properly for you.

     

    Many Thanks

  10. Hi Nick,

     

    Which version of the Common Fixture Manager are you using?

     

    As I posted in the other thread that you posted this problem in, we have discovered a problem in the Common Fixture Manager that affects all our older discontinued desks. We have updated the website so that discontinued products point to an older version of the Common Fixture Manager.

     

    I hope this helps,

     

    http://support.zero88.com/forum/index.php?showtopic=5774&st=0&p=23825entry23825

  11. I'm glad that's helped.

     

    Using a verb noun imperative actually does make more sense if you are aiming at english speaking users (i.e. RECORD CUE 1 is good English whereas CUE 1 RECORD isn't)

     

    I think you have summed up what we are trying to achieve. It's for this reason that the Cope / Move buttons don't just say that, but say 'Copy To' and 'Move To' - there's no confusion in which way around to type the syntax.

     

    However, thanks for the feedback, and please keep it coming. We take all suggestions seriously, and they get logged into a database which we then discuss and prioritise.

  12. Hi Karleaton,

     

    The Record syntax is consistent, in such as you always follow these steps:

     

    - Start with what you want to record. This might be bring up channels, laying out the screens, or entering a pre recorded item (such as a palette).

     

    - Second, press record

     

    - Third, state where you want it. This might be by typing CUE 1, or by pressing <UDK>

     

    So, the syntax CUE n RECORD <UDK> is following this by stating that you want the contents of CUE n, RECORDed in <UDK>

     

    I hope this clears things up,

  13. Hi Piero,

     

    The old FROG 2 hardware has 2 USB ports on the front, whereas the new hardware only has the one.

     

    There are a lot of changes to the layout of the back panel too (such as more USB ports etc), but this is the easiest to see!

     

    Hope this helps,

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