New ETC Coloursource V Zoom PAR

[alg]

I have today installed the above fixture on our installation controlled by a FLX S48. The units were successfully identified by Rigsync and appear in the fixture schedule as 6 channel devices which is their standard setting. However the devices are identified in Red in the fixture schedule, this appears to say that it is not in the standard fixture schedule. They can be identified using the identify feature but are not under desk control. I can see the intensity DMX signal using the monitor on the Z button. However the red/green/blue LED do not appear to be under control, nor thew strobe or fan. And the lamps do not come on.

Any suggestions on what could be causing this?

[kgallen]

Hi @alg

A fixture listed in red in the Fixture Schedule means "not a library fixture" which usually means a fixture created by the user in the Fixture Tools (so I have a lot of fixtures listed in red as I write pretty much all of my own fixture definitions).

But possibly it means a fixture created by the user on the on-console fixture create utility.

Possibly, and more likely in your case, is the fixture identified by RigSync is not defined in the library and the console has put together a fixture definition based on the information it has obtained from the fixture using RDM (=RigSync). This information is possibly incomplete, erroneous or RigSync has interpreted it incorrectly. For whatever reason, the fixture has become patched with a profile that does not correctly define it.

Can you unpatch them and patch them manually using a fixture profile from the on-console library? Or find a fixture definition for a similar ETC fixture? This may or may not be your long-term solution, but at this point it's really to help debug what's going on. I don't know if you have physical access to the fixtures to play with DMX addresses and modes.