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Posted

I have today installed the above fixture on our installation controlled by a FLX S48. The units were successfully identified by Rigsync and appear in the fixture schedule as 6 channel devices which is their standard setting. However the devices are identified in Red in the fixture schedule, this appears to say that it is not in the standard fixture schedule. They can be identified using the identify feature but are not under desk control. I can see the intensity DMX signal using the monitor on the Z button. However the red/green/blue LED do not appear to be under control, nor thew strobe or fan. And the lamps do not come on.

Any suggestions on what could be causing this?

Posted

Hi @alg

A fixture listed in red in the Fixture Schedule means "not a library fixture" which usually means a fixture created by the user in the Fixture Tools (so I have a lot of fixtures listed in red as I write pretty much all of my own fixture definitions).

But possibly it means a fixture created by the user on the on-console fixture create utility.

Possibly, and more likely in your case, is the fixture identified by RigSync is not defined in the library and the console has put together a fixture definition based on the information it has obtained from the fixture using RDM (=RigSync). This information is possibly incomplete, erroneous or RigSync has interpreted it incorrectly. For whatever reason, the fixture has become patched with a profile that does not correctly define it.

Can you unpatch them and patch them manually using a fixture profile from the on-console library? Or find a fixture definition for a similar ETC fixture? This may or may not be your long-term solution, but at this point it's really to help debug what's going on. I don't know if you have physical access to the fixtures to play with DMX addresses and modes.

 

Posted

Hi kgallen

Thanks for these thoughts. I suspect you are right about the RigSync details have been corrupted in some way. In looking at the fixture definition it looks perfectly normal, however if I click on the various channel numbers that should be colours it appears they have been identified as beam parameters.

Do you know if it possible to update the fixture profile currently being used by the new ETC fixture to correct this? Or is it simply easier to start again and unpatch the existing lamps. Then either modify the existing corrupt profile or simply start again and create a profile from scratch as per the instructions. And then add the fixtures again. Would you  disable RigSync and do this manually, or would rig sync now use the correct profile.

It's a pity Z88 don't keep the library up to date as they used. It seems all the UK experts have left the company and everything is been run from the states.IMG_3111.thumb.JPG.548623869b6bb4a0346966ce68ff301d.JPG

Posted

I don't see the ETC Colorsource V Zoom PAR listed either here:

https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/ZerOS-Library-4.5-RigSync-Support.csv

or here:

https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/ZerOS-Library-4.5-List-of-Fixtures.csv

which must mean it's not in the library and one reason why RigSync has not been able to patch the fixture, and has thus made a "bad stab" at creating one. Probably the RDM data just identifies intensity and non-intensity (I don't know) so the console has put most things as a Beam parameter (we historically put arbitrary control channels under Beam(shape) when there wasn't a better attribute, i.e. not colour or position).

What would I do... I'd write my own fixture profile, and I can do that for you (if you're not otherwise au-fait with the Fixture Tools) if you can point me at the pdf for the fixture and tell me which modes are your priority.

 

Posted
21 hours ago, kgallen said:

I don't see the ETC Colorsource V Zoom PAR listed either here:

https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/ZerOS-Library-4.5-RigSync-Support.csv

or here:

https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/ZerOS-Library-4.5-List-of-Fixtures.csv

which must mean it's not in the library and one reason why RigSync has not been able to patch the fixture, and has thus made a "bad stab" at creating one. Probably the RDM data just identifies intensity and non-intensity (I don't know) so the console has put most things as a Beam parameter (we historically put arbitrary control channels under Beam(shape) when there wasn't a better attribute, i.e. not colour or position).

What would I do... I'd write my own fixture profile, and I can do that for you (if you're not otherwise au-fait with the Fixture Tools) if you can point me at the pdf for the fixture and tell me which modes are your priority.

 

Thanks for the offer. I seem to have managed to solve the problem as follows

1. I have taken the faulty fixture definition created when the fixture was first set up using rig sync

2. I have edited this to correct the errors in set up with the appropriate channels set be colours rather than beams, this was then saved back.

3. I then deleted the fixtures and then reconnected the two fixtures using the repaired fixture definition. After small issue that both lamps ended up with the same DMX address (not sure how this happened), this was easily corrected on the fixture itself. It is possible there is a problem with the RDM connection that sits behind this issue, for investigation on another day.

4. Finally I have deleted the faulty fixture definition from the list. This was to ensure it didn't get used in the future.

I did try other ways such as creating a new fixture definition from scratch or finding an existing ETC 6 channel device with the same configuration and editing that, neither seemed to tick the box.

Posted

Ok good stuff. 

If I have a few spare moments some time (when it’s not sunny!) I might have a bash at building fixture definitions. I’ll post here if/when I do. Feel free to remind me if you need them!

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