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Edward Z88

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Posts posted by Edward Z88

  1. Clear stuck on and laggy

    in FLX S24 & FLX S48

    Posted

    Hi Tom,

    Ok no worries thanks for the information. Let us know if you see anything similar with the latest software.

    Art-Net connection doesn't use a DHCP IP address. This will be a 2.x.x.x IP generated by the console for each Art-Net device. You will see a DHCP address under Z -> System Information -> Network Devices if there is a DHCP server on the network, however this will only be used by the console if you have set a protocol to use DHCP. If Art-Net is the only protocol in use, the DHCP address will not be used.

    Hope that helps,

    Edward

  2. Clear stuck on and laggy

    in FLX S24 & FLX S48

    Posted

    Hello,

    Sorry to hear this. To find out the software version tap Z -> System Information. In here you’ll see a line displaying OS version. ZerOS 7.9.4 is the latest release software for FLX. 

    If you have a copy of the show file that showed the lag issue, please could you email it to support@zero88.com. 

    What was the setup of the console? Were you using networking, USB devices?

    Any queries let me know. 

    Edward

  3. Problem creating My own LED strip fixture

    in FLX

    Posted

    Hi Mark,

    Currently a fixture can only have one set of RGB control applied to the colour picker. If you require both to be, I would advise making a fixture for the first set of RGB, and patch 2 of them sequentially to control the fixture. 

    To Clear unwanted .ift user fixtures, tap SETUP -> Clear Options -> Clear User Fixtures. 

    Hope that helps

    Edward

  4. Stairville 240/8 CW / WW

    in General Discussion

    Posted

    Hi Emma,

    Feel free to send an email to FixtureSupport@zero88.com, where one of the team will be able to take a look at the fixture file for you. This will also allow us to add it to our next Fixture Library Release. 

    If you are keen to regularly run chases across the fixture, you may be best to patch each segment as a different warm and cool white fixture. Selecting all fixtures in one go will allow you to easily run intensity effects across it. However if you are getting near your fixture limit, you may not be able to do this. 

    Regarding accessing extra parameters, this is simply done by tapping the Attrbute tab again. So for colour to access the next 4 parameters, tap the Colour tab again to page through. 

    Auto Colour palettes and auto colour effects will only work for a fixture with full colour mixing (RGB, CMY), and therefore these won’t be available for just and warm and cool source. 

    Hope that helps,

    Edward

  8. Solution - Solution XL VS FLX - FLX S 48

    in General Discussion

    Posted

    Hi Eric,

    Really glad you're loving FLX! In response to your comments...

    -We are planning on improving the Effects engine in the next software update, which bring more useful auto effects. Don't forget to quickly get chases you can use an intensity effect, and use one of the quick offset buttons found along the top of the Effects window.

    -We are indeed seeing more fixtures using Amber, UV, Lime, Indigo etc. Therefore we are still looking into the best and most accurate way to implement this into the ZerOS colour mixing engine.

    -Regarding the external monitor, in case you didn't know the shortcut to quickly change the external monitor to your Palettes desktop is SHIFT + VIEW. A single tap of VIEW will then take you back to your Programming desktop.

    Any queries let me know.

    Edward

  9. LEAPFROG 96

    in Leap Frog 48 & 96

    Posted

    Hello,

    Please try re-installing ZerOS 7.9.4. You can do that by downloading and then extracting the software from our website...

    Then run the ZerOS 7.9.4 OS Creator USB software on preferably a Windows 7 PC, which will then prompt you to format a USB stick. Complete the Wizard, and then plug the USB port into the console and boot. 

    If this doesn’t work, please email Keith as Ian suggested, or email support@zero88.com. 

    Depending on the situation, the console may need to be sent for repair. 

    Any queries let me know. 

    Edward

  12. Adding chases in cue stack

    in FLX S24 & FLX S48

    Posted

    Hi Peter, 

    To stop a playback triggering and going to cue 1 when you push its fader up, in the Playback Settings go to Raise & Lower, and disable Trigger on Raise. Similarly, to stop the playback releasing and resetting back to cue 1 when you lower the fader, disable Release on Lower. If you then need to manually release the playback, hold CLEAR and tap its button. 

    Hope that helps

    Edward 

  15. Adding chases in cue stack

    in FLX S24 & FLX S48

    Posted

    Hi Peter,

    Hope you're well.

    Firstly, make sure you're viewing your cue stack on the Master Playback. You can do this by holding VIEW and tapping the Master Playback's GO button. Then, tap the Settings button on the far right of cue 3. Then tap Macros... -> Trigger Cue Stacks ->, and tap the flashing playback button of your pre-programmed chase. Press OK on the Macros window, and OK the Settings window. Now, when you go into cue 3 on the Master Playback, you chase will fade in using cue 3's fade up time.

    If you then want your chase to fade out when you go into cue 4, you'll need to go into the settings of cue 4, tap Macros... -> Release Cue Stacks -> and again tap your chase's button. Click ok again, and now when you go into cue 4, your chase will fade out over the fade down time of the cue.

    Hope that helps, any queries let me know.

    Edward

  16. Idiot's guide

    in Solution & Solution XL

    Posted

    Hello,

    Firstly, your best bet is to check the dimmers. Are they switched on? If so, what do the LCDs display? If they display “DMX Patched”, then they are receiving DMX data. If they are receiving “No Data”, there’s no DMX input. Unfortunately you also can’t guarantee the port labelled “DMX 2” is for dimmer unit 2. This may instead be the building’s second DMX cabling input, which goes to a DMX patch panel somewhere. More likely than each dimmer having its own input port, they’ll likely be daisy chained, meaning DMX will go into the first dimmer, and then out into the second.

    If both dimmers are receiving data, turn the Solution on, and ensure the Grand Master, A Master, and B Master faders are all at full. Note that the B Master fader is in fact inverted, so this will need to be at the bottom of its travel to be at full output. Now, use the channel faders labelled Preset A and B. These should simply control each individual lantern plugged into each channel of the dimmers.

    Let us know how you get on with this, feel free to give me a call when you’re using the system, and we can talk through and hopefully get you up and running. You can call me on 07976 791850.

    Edward

  17. playback copy

    in FLX S24 & FLX S48

    Posted

    Hi Nico,

    Yes there is. To Copy a cue, tap the Copy button found under the Z key, then type the cue number you want to copy, tap the Playback’s button that contains this cue, then tap the playback’s button you’d like this cue copied to. For example,

    Copy -> 1 -> Master Playback -> Playback 1 copies cue 1 from the Master to Playback 1.

    Chases can be copied to another playback simply by repeating the above process, but with no need to type a cue number first.

    Alternatively, you can simply re-record your cue. To do this Output the cue by going into it, then tap RECORD, and tap the playback you wish this to be recorded to. For this to work, you’ll need to ensure SmartTag is enabled, as it is by default. To check this, press and hold RECORD, and ensure SmartTag has a red stripe next to it. 

    Hope that helps, any queries let me know. 

    Edward

  18. Correct cable for connecting FLX to laptop running Capture (or any other visualiser)

    in FLX

    Posted

    Hi Eric,

    You cannot change the Art Net IP address of FLX. This is a static IP, which can be found under Z -> System Information -> Network Overview when Art Net is transmitting. However is there any particular reason you wish to use Art Net, rather than CITP (Capture's visualisation stream)? In the article I sent a link to, we use Art Net, however you may find if you have created your own stage CITP would be better, as this allows you to see fixture selection, and also allows you to control the console's programmer from Capture itself.

    For this, disable Art Net, and go to SETUP -> Visualisation -> Capture -> Enabled. Then ensure the IP is within range of your computer running Capture. For example if your computer is configured to 192.168.1.189, you could use 192.168.1.100 on FLX - make sure DHCP is disabled on FLX, as if you are connecting directly from the computer to FLX there will be no DHCP server.

    Hope that helps, any queries let me know.

    Edward

  19. Can't locate fixture profile

    in FLX

    Posted

    Hello,

    Looking at the fixture file attached, this is going to appear under the manufacturer of "PUMP HOUSE". After loading in, you shouldn't need to restart the console. When going to Add Fixtures does the manufacturer "PUMP HOUSE" appear?

    Edward

  20. fixture editor in console

    in FLX S24 & FLX S48

    Posted

    Hi Skippa,

    This is a possibility, but not something we’re looking at implementing soon. Our Fixture Software available for PC allows you to make your own fixtures, and then adding them in is simply done using USB storage. Fixture Library 36 to be released in a few month’s time will bring the fixture count to over 8,000, and in a future update the fixture library will be improved, greatly increasing this. 

    Any queries let us know. 

    Edward

  21. UDK setup menu issue

    in FLX

    Posted

    Hello,

    As Kevin explains this should be as simple as recording your UDK, and entering it’s settings. What settings do you see at the moment when pressing and holding SETUP and tapping your UDK?

    Edward

  22. Saving playback without position

    in FLX

    Posted

    Hi Tessa,

    This is down to tagging. In the record options menu, ensuring Colour, Beam and Position have a Blue stripe next to them will ensure this isn’t recorded. Alternatively, make sure that no parameters other than intensity are tagged. A tagged parameter is displayed as a light blue background in the encoder display. You can tap this display to manually untag the parameter. 

    You may find the article below is a useful read...

    http://support.zero88.com/1014189311

    Hope that helps

    Edward 

  24. Display question

    in FLX S24 & FLX S48

    Posted

    Hi Zeus,

    We have seen this a couple of times on FLX S and it is not hardware- it’s software. This has already been solved in our internal beta software, so you should find ZerOS 7.9.5 to be released later this year solves the issue. 

    Any queries let us know. 

    Edward

  25. rgbw in playback

    in FLX S24 & FLX S48

    Posted

    Hi Zeus,

    If you are seeing previous playback colours being “overwritten” with the latest used Playback, it sounds like Release on Lower is disabled for the Playback. To change this go into the Playback settings by holding SETUP and tapping the playbacks button, tap Raise and Lower-> Release on Lower -> Enabled. 

    I you then want to be able to cross fade from playback to playback, your best option will be to enable fader controls colour for these playbacks. Again go into the Playbacks settings, and tap Colour under fader controls. 

    As Kevin also suggests, you need to be aware of something called SmartTag if recording a fixture with 0% intensity- SmartTag needs to be disabled to allow you to do this. This can be done by pressing and holding RECORD, and tapping SmartTag so that it doesn’t have a red stripe next to it, or by holding SHIFT and tapping RECORD, to do a record all or snapshot of the current lighting state. 

    Hope that helps, any queries let us know. 

    Edward

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