Leap Frog

[Renato]

Hello.

i have this problem on my Leap Frog 

when i turn off i lose sub master  memory  and date and time, but submaster memorized last year are yet present. Battery is new. If I try to re install OS the message is desk id is invalid. Running SETIDDSK, ID was set but trying to re install OS the message is the same. Help me please

[Renato]

The first Message when I try to re install OS is

desk id is invalid

the second is

serial number not recognised.

 

[kgallen]

This is almost always a battery issue or accidental movement of DIP switches on the PCB when swapping the battery (others feel free to correct me!).

I would swap the coin cell for a guaranteed new one then boot the desk a couple of times since the software will need to rebuild some internal tables since the battery went flat. Trying to reinstall the OS will probably take you down a blind alley.

Also I recommend looking through through the Forum for other comments on this issue as this a common query.

Does your Leap Frog run FrogOS (10.12 latest) or ZerOS? There are two styles of Leap Frog with very similar names which is confusing.

[kgallen]

I think you posted here, so looks like you have an "original" Leap Frog. Note you won't be able to contact Keith or Ian now (for very different reasons).

 

[Archie D]

I agree with kgallen, this is most likely a battery issue. The battery is what holds the date and time along with the showfile data, so once the desk loses power it loses those if no battery is present. The time then resets and counts up from zero when powered on each time.

Are you getting a message on the external monitor saying 'Warning : CMOS Battery failure detected.'?

Following kgallen's advice - without attempting to reinstall the Frog Software, try powering on with a fresh battery and let the desk load into the memories screen, then cut power and turn on again. You should find that if the battery has been installed correctly, the second restart shouldn't show the 'Desk ID <number> is invalid.' message.

9 hours ago, kgallen said:

accidental movement of DIP switches

As far as I know with the dipswitches on the channel fader PCBs, they are only used to tell the desk software which board is which. However, it would be a good idea while you've got the desk open to check they are in the correct position anyway.

I hope this helps.