yann Posted July 17, 2018 Report Posted July 17, 2018 (edited) Hello, I can not run my Prolite T2236MSC-B2 display. the touch does not work, I have the blue square but nothing when I support ... I have the software 7.9.4 how to do? thank you Edited July 19, 2018 by Jon Hole Removed unnecessary formatting
Jon Hole Posted July 17, 2018 Report Posted July 17, 2018 Hi yann, when you see the blue square, so you see text in the middle of the screen that says “Calibration not working? Press ‘Update’ and try again.” If so, have you tried doing that? Jon Jon Hole linkedin.com/in/jonhole
kgallen Posted July 17, 2018 Report Posted July 17, 2018 ... that is, press the Update key on the console...
yann Posted July 18, 2018 Author Report Posted July 18, 2018 (edited) Bonjour, Merci pour vos réponses. I tried but it still does not work... what else to do to have the touch screen? Edited July 19, 2018 by Jon Hole Removed unnecessary formatting & combined posts
kgallen Posted July 19, 2018 Report Posted July 19, 2018 Is the USB plugged directly to the back of the console (not via a hub). Is the monitor on the "supported" list (yes it is). Compatible-touchscreen-monitors-with-ZerOS-consoles Which console? (FLX, FLX-S48, Solution etc) If FLX try "Factory Reset" from Setup -> Clear If FLX under Z -> System Information can you see the touchscreen listed?
yann Posted July 19, 2018 Author Report Posted July 19, 2018 (edited) thank you very much ! it's OK Edited July 19, 2018 by Jon Hole Removed unnecessary formatting
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