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New patched fixtures not controlling colour


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Patched some new fixtures into Solution desk (os 7.8.1.2).  ETC Colorsource PARs and Prolights StudioCob PlusFC using standard library. I can control intensity but colour selections having no effect on Output levels - stuck at RGB @100, W@0.

Any obvious troubleshooting?

Cheers,

Simon

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Hi @Simonkbike

12 hours ago, Simonkbike said:

Patched some new fixtures into Solution desk (os 7.8.1.2).

Thank you for sharing the OS version. Would you also be able to share the Software Version? To confirm the current software version running on your console, please click the “Other Windows” button, found top left of the Output Window. From the drop-down choose System Info. In the window that opens will be a line of text displaying the “Software Version”.

The latest software for Solution consoles is ZerOS 7.11. As some of your fixtures feature Lime LEDs, I would recommend updating to ZerOS 7.11, as this version applies Lime to the ZerOS colour mixing tools.

13 hours ago, Simonkbike said:

I can control intensity but colour selections having no effect on Output levels - stuck at RGB @100, W@0.

Any obvious troubleshooting?

How are you trying to adjust the fixture's colour? Do the colour encoder wheels give you control?

If it is just the automatic colour palettes that are not working, as @keredyelesob mentions, please try clicking "Automatically Create Colour Palettes", and try again.

If you have any questions, please let us know.

Edward

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