Record Group

[Ian_p]

Hi - I'm trying to record a new group on a Phantom FlxS24, but when I press the record button - I get the cue record window rather than the group record window - any idea what I'm doing wrong?

[Jon Hole]

Hi Ian,

There’s no difference in the record window. Just press record and tap an empty group.

[Ian_p]

Hi Jon, thanks for responding- when I press record the screen flicks to the record options screen, there is no way to select an empty group. 
The group window prior to the pressing of record has no empty groups on it, just the button labelled ‘create automatic groups’. 
 

 

[Edward Z88]

Hi @Ian_p

5 hours ago, Ian_p said:

when I press record the screen flicks to the record options screen, there is no way to select an empty group. 
The group window prior to the pressing of record has no empty groups on it, just the button labelled ‘create automatic groups’. 

By default, the Record Options window should only appear on the internal touchscreen if the RECORD key is pressed and held. It therefore sounds like a setting may have been changed on your console. This setting lives in SETUP -> Settings -> Record & Update. The default option is "External Display", meaning the Record Options will appear on external desktops (such as remote apps) when RECORD is tapped, but will only appear on the internal touchscreen when pressed and held. When set to "External Display", you should be able to record groups as expected.

I hope this helps.

Edward

[Ian_p]

Perfect! That was the issue - as the FLXS24 doesn't have an external monitor I had set that setting to 'Internal'!

[Edward Z88]

2 hours ago, Ian_p said:

Perfect! That was the issue - as the FLXS24 doesn't have an external monitor I had set that setting to 'Internal'!

Great, pleased to hear that solved the issue.

Edward