Unable to Get Solo Attribute Working - I did previously

[Uriahdemon]

Hi,

I sought help with this issue a few months back and just had another festival last weekend and the same thing is occurring.  Ed very kindly had a look through the show file and did not see any issues.  It also works just fine on Capture.  I had this working without any issue for years on many cues but for some reason there is an issue now.  The only thing that has changed since using it successfully on my whole live rig is I am now controlling it via Artnet as opposed to the two DMX desk outputs.  I checked this via the DMX outputs before the last event and everything was fine.  The exact result is the fixtures I trigger do what I have asked but the remainder do not black out.  Any help most welcome please....??

[Edward Z88]

Hi Mac,

Which playback is configured as your “Solo” playback? Are there certain playbacks that are not being set to 0% when a playback is soloed, or do none of them go to 0%?

To troubleshoot further, we’d need to see this show file, along with detailed instructions of which playbacks are set as solo, and which playbacks are not going to 0%. 

5 hours ago, Uriahdemon said:

The only thing that has changed since using it successfully on my whole live rig is I am now controlling it via Artnet as opposed to the two DMX desk outputs.  I checked this via the DMX outputs before the last event and everything was fine.

If you are using Art-Net, please ensure the “Light Converse Integration” option is disabled, unless you are controlling a Light Converse visualiser. 

[Uriahdemon]

Thanks Ed, a copy of the show file is attached.

All the solo looks I use are on MFF buttons on Pages 1 & 2.  The Playbacks are named with the caveat 'SOLO' 

When applying SOLO, no fixture blacks out on any of them.  The look appears but no black out on the remainder.

45 minutes ago, Edward Z88 said:

If you are using Art-Net, please ensure the “Light Converse Integration” option is disabled, unless you are controlling a Light Converse visualiser. 

This is indeed set to 'Disabled'

Thanks again for your help, much appreciated  !!

 

UnReal Festival 2023 - V0-12 - LIVE DAY 2.zos

[Uriahdemon]

Just offloading my kit and took the opportunity to test control via Artnet and DMX. I just set up minimal fixtures on the addresses in the show file. Both setups produce solo. Really weird as it does not work when I have all rigged and using 2 universes???

[Edward Z88]

Hi Mac,

Thank you for the show file. This is a bit of a headscratcher. I am unable to replicate this issue with your show file.

The following playbacks are set to Solo: 7 thru 16, 19 thru 24, 26, 32, 40, 42. All of these playbacks are soloing correctly, taking excluded fixtures to 0, when the playback's button is pressed.

If you see this behaviour happening again, please take a video of what you are seeing. Then, power cycle the console. On reboot, does the issue still occur?

If you have any questions, please let me know.

 

[Uriahdemon]

19 hours ago, Edward Z88 said:

If you see this behaviour happening again, please take a video of what you are seeing. Then, power cycle the console. On reboot, does the issue still occur?

Thanks Ed, I guessed this would be a bit of a headscratcher as you say.  I certainly will pursue the fault finding as you suggest with a video.  I did power cycle but made no difference unfortunately.

[Edward Z88]

1 hour ago, Uriahdemon said:

I certainly will pursue the fault finding as you suggest with a video.  I did power cycle but made no difference unfortunately.

Thanks for the information. I'll continue to investigate.

[Uriahdemon]

Just to clear this up.  I was trying to trigger the SOLO cues via MiDi which did not work.  All other cues on the MiDi work fine but just not SOLO.  They trigger fine when using the desk.  Thanks Ed for your time and effort on this

[Edward Z88]

Hi Mac,

On 4/12/2023 at 12:54 PM, Uriahdemon said:

The exact result is the fixtures I trigger do what I have asked but the remainder do not black out. 

20 hours ago, Uriahdemon said:

Just to clear this up.  I was trying to trigger the SOLO cues via MiDi which did not work.  All other cues on the MiDi work fine but just not SOLO.  They trigger fine when using the desk.  Thanks Ed for your time and effort on this

Ah - thank you for confirming you were using MIDI to trigger playbacks. I presume you were using MIDI Notes.

MIDI Notes do not trigger a playback's button. MIDI Notes instead raise playback faders. As a result, the Solo action is not used, because the playback's button is not triggered.

Let me know if you have any questions.