All Activity

Interesting. I have no answer other than cogitation wondering if this is an issue on the control side - in which case probably this would probably manifest on pairs of channels (1/2, 3/4, 5/6), or the output inductor which controls the rate of current change and hence the rise and fall times. However since they are "simply" a coil of wire, are very reliable, don't deteriorate in value over time like caps do (yes, the enamel could deteriorate), and would manifest on one channel, not across a range of channels. It's with questions like this that we'll really miss Keith and Ian... I hope you get an answer or with further debug identify what the issue is. I'm interested in the answer either way.

Just read this topic with great interest. As a volunteer technician in our theater we have a similar problem. If we control 4 identical lights simultaneously, their intensity differs considerably at partial load. We have 6 Rackmasters 260 connected to a Showtec Multi-exchanger and a number of halogen lights ranging from 500 to 2000W per channel. I haven´t tried to adjust the preheat, that will definitely be a next step. The reason of my response: last week we analyzed the output with an oscilloscope and found weird curves. At 50% DMX signal many channels had no output at all. We hope/expect to improve this with preheat adjustment. At 75% we actually saw two different patterns: one decent,typical, leading edge dimmer curve, and another one jumping up and down to high peaks with a peak-to-peak voltage of 915V, considerably higher than about 615V from the power supply. The 100% curve was more or less as expected. My question: what could be the reason for this different behavior @75%? Could it be dried up capacitors mentioned in the latest response? A few comments: In all cases we used the same 1000W lamp. For safety reasons, the oscilloscope signal was connected via a voltage divider consisting of 3x 10k resistors so you have to multiply the voltages in attached images by 3. We haven´t opened a unit yet, that will also be a next step. Your reply is highly appreciated.

Hi @delicolor support@zero88.com is still valid and comes through to me and the rest of the team. I’ve been on holiday without access to my emails. I’m back next week.

I sent something to Support@zero88.com on Wednesday and didn't hear anything back. Has it changed or is it a domain hiccup?

So what steps have you tried to debug this and what did you find? What outputs are you using from the desk - just DMX or something more advanced like ArtNet or sACN? Have you connected any of the DMX lights directly to the desk to confirm operation of the light? Have you shortened your DMX network to determine if there are any cable faults? Has anyone else had access to the console and might have changed the patch? Have you confirmed the patch has the lights in your rig patched and they are at the right DMX address? Did you update firmware on any item of equipment in your network?

Heads ar powered ON, yesterday they responded in correct way- today they cant connect to the console probably. DK where to search for issue. Some of lights btw are somehow connected- 2 dimmer lights and 1 head - others searching for connection

Thank you Edward and Davidmk. Your advice and support is much appreciated. Kind regards. Rob

Hello, Glad to see that the forum is rebuilding! Beautiful day everyone Eric

Weirdly enough I couldnt receive any ArtNet with DMXControl either. Either way, I've updated to the latest ZerOS and now everything works as expected. Thanks!

Many thanks for the confirmation@Edward Z88. As I feared but half-expected I was probably mis- remembering some other operation. S.

Hi All, Apologies for the confusion here. Group/palette syntax isn’t available on Solution consoles. Keys such as GROUP purely change the MFKs, and do not bring the function onto the command line. You therefore cannot delete/copy/move multiple Groups or Effects in one operation.

Hi @showguy From memory, ArtNettominator reports itself as an Art-Net controller, not a receiver. In older software versions, FLX S would only send Art-Net to receivers, not other controllers on the network (this is what @kgallen is correctly recalling). Normally you wouldn’t want to send Art-Net DMX data to another console on the network for example. This behaviour was changed in ZerOS 7.14, to avoid the exact confusion you’ve encountered. Therefore, make sure your console is running ZerOS 7.14.3, so Art-Net is sent to “controllers” such as ArtNetominator. Hope this helps.

As @Davidmk says, you cannot have two devices on the network with the same IP address. They must be unique, but on the same subnet in range. So, if the FLX S and laptop both had a subnet of 255.255.255.0, these would be valid IP addresses: FLX S Remote connection: 192.168.1.10 Laptop (running ZerOS Monitor for example): 192.168.1.20 Default gateway/router is not required for simple network configuration like this. More information here… https://www.zero88.com/manuals/zeros/networking/using-the-remote-apps

Ramblings of the insane...! I've had a good ole dig around on this subject and I can't find much at all. Clearly looking in the wrong place. There is a minimal keyboard map in the 7.9.2 Solution manual but I've not found anything else. In a release note for 7.10 it talks about Copy-to and Move-to but that is FLX only. Sorry, I'm drawing a bit of a blank - and not knowing Solution at all really isn't helping (I went from Fat Frog to FLX). If I come across anything before Edward posts, I'll offer up some more drivel. Kevin

Maybe this was the thread, but I don't know how directly relevant it is. Might have a few things for you to check/compare or to trigger some thoughts of your own on settings etc. Sorry I don't have a direct answer.

Thanks kg (if I may be so familiar - been reading your helpful replies for a while). Don't seem to work on my Solution. If I press [Del] then G on the keyboard, I just have "Delete" on the syntax line. I've tried pressing [Group] on desk and on remote but... nothing. There's a short list of keyboard shortcuts in the final Solution manual (> = thru; @; etc) which work but the FLX ones don't seem to carry across. S.

I've had good success with Art-Net on my FLX. There was some thread a while back about some external tools not picking up the packets. Something to do with polling or broadcast or unicast or something like. I can't find the thread now of course and anyway it might not be relevant... I assume you've been through the relevant manual pages? Here it is before someone more knowledgeable comes along! https://www.zero88.com/manuals/zeros/setup/universes/art-net

Hi, Ive been having some trouble getting Art-Net running. I have enabled Art-Net under the Universe Section, and set my current universe. Im using Artnetominator to see if I receive Art-Net. However, I simply dont receive anything. Sending Art-Net from another PC in the same network (same router/switch) I receive Art-Net okay. The FLX S 24 gets an IP via DHCP from my Router, static wont work either, so its not an network issue. Connecting the console directly to my PC without any switch whatsoever wont work either. What am I missing?

These pages do specifically mention FLX, but as Solution runs "the same" ZerOS maybe worth giving them a try. Sorry if you already know about these! https://www.zero88.com/manuals/zeros/shortcuts/keyboard-shortcuts

I'm having a tidy up of my groups & effects libraries, trying to delete old ones & re-arrange the ones to keep. The zeros manual uses syntax to effect these changes but I can't get my Solution to do the same. Having pressed copy-to, how do I get it into Group mode to pick source & target. (I'm sure I've done this before, but I see the last Solution manual says the Copy button is just for Cues). Similarly, I want to delete multiple groups in one operation but same problem arises. I know some keyboard shortcut work on Solution - is there a list of which ones? Simon

If this means exactly match then that might be the problem. The first 3 numbers of the laptop's address should match, the last should be between 0 (or is it 1) and 255 but different to any of the addresses used by the desk. Note that the desk should have a number of addresses, at least one for the desk itself then, if you are using them, one each for ArtNet/sACN, CITP, remote apps, tracking backup and OSC,

Hi, I am having a problem connecting my laptop to my flx24. I have done it in past, but can't do it now. I have enabled devices on the console, checked the ip address etc. On my laptop I have set the static ip address to match the console's ip address and the mast has auto populated correctly. I have not put anything in the default gateway ? What have i done wrong or missed ? Thanks Rob

I was helping look at the unwanted colours that occur when fading between two cues in a show where the Colour Timing had been set to 0 secs so was causing snap cue colour transitions and unwanted colour morphing as can be seen in this DropBox video. Pymalion 0 sec Colour Time . Another unwanted effect was the Event Lighting Pixerbar12Hex doing linear colour shifts along the bar. I experimented with extending the Colour Fade Time and found that if you use a Colour fade Time of Cue Fade Time plus 4 seconds, most of the colour morphing did not occur, the led bars colour faded smoothly and the only manual adjustment was presetting house curtain wash colours in the blackout preceding the curtain wash, as a preset in black. See end results in this DropBox video. Pygmalion Colour Time is Cue Time plus 4 seconds .

Bonjour, J'ai répondu à votre email le 24 mai. S'il vous plaît laissez-moi savoir si vous souhaitez que je le renvoie. Hello, I replied to your email on the 24th May. Please let me know if you'd like me to resend it.

I would email this to support@zero88.com as they will want to do some diagnostics with you.