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Edward Z88

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Everything posted by Edward Z88

  1. Hello, The physical fader positions should be mimicked exactly on the front panel display on the touchscreen. If the on-screen faders don't match the physical faders, and compressed air doesn't solve the issue, the console will need to be serviced. FLX S consoles use an entirely different architecture to the x86 Leapfrog, so these differences are nothing to worry about. The online Universe Upgrades are temporarily unavailable whilst we migrate our systems. Please drop me an email if you’d like to proceed, so we can advise the best procedure during our migration. If you have any questions let me know. Edward
  2. Hi Nick, Thank you for the information. As the software is installing correctly, but then showing the "X", it sounds like your hardware may not have enough resources. We will reply to your email with more information. If you have any questions let us know. Edward
  3. Hi Nick, Just seen your email to Zero 88 support. We will get back to you and advise. If you have any questions let us know. Edward
  4. Many thanks for testing this further and showing your findings. I have added this to ZOS-7827. In the meantime, configuring the button function of the playbacks you are controlling with DMX In to Flash (rather than Go), should prevent the playbacks from getting stuck. If you have any questions let me know. Edward
  5. Hi Nick, If you have experienced difficulties getting the console to accept the software installation, have you tried configuring the Master Boot Record of your bootable USB drive, as per the information below... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator/mbr-2 If you have and you are still unable to update your console's software, please drop us an email to support@zero88.com, and we'll be able to advise on the best option to get the console up and running again. If you have any questions let us know. Edward
  6. Hello, Improvements to flash triggers from the DMX Input are logged as reference number ZOS-7827 on our system. I have raised the priority of this issue following your findings. If you have any questions let me know. Edward
  7. Thank you! Now I'm back, normal forum service will resume... Cheers, Edward
  8. No problem, glad that solved the issue. If there's anything else we can help with let us know. Edward
  9. Hi Gerran, Welcome to the Zero 88 Forum. Please tap the Z button, to open the Quick Access functions on the internal touchscreen. The fourth encoder wheel is the programmer fade time control. Tap the middle button of the encoder wheel to disable this fade time. For more information see the link below... https://zero88.com/manuals/zeros/z-key/z-encoders Hope this helps, Edward
  10. Hello, To achieve this, you can disable Release On Lower. To do this you can hold SETUP, and tap the button of your playback. Then choose "Raise and Lower" from the top, and disable Release on Lower. For more information, see the link below... https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/raise-and-lower Hope this helps, Edward
  11. Hello, Welcome to the Zero 88 Forum. As @delfine mentions, the easiest way to do this is by copying your original cues, and pasting them into the new cue numbers you require. For more information on copying cues see the link below... https://zero88.com/manuals/zeros/cues-playbacks/copying I hope this helps, Edward
  12. Hi Nick, I would recommend installing ZerOS 7.9.9 software on your Leapfrog 48. ZerOS 7.9.9 can be downloaded from the link below... https://zero88.com/zeros#download Please follow the instructions below for installation instructions... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator If you have any questions let me know. Edward
  13. Yes, you will be able to patch onto any of the 64 universes, and then route this universe from port 2 for example, on a 1 universe FLX S24. You won't be able to patch more than 512 channels across the available universes on a 1 universe FLX S24. Edward
  14. Hello, If a DMX Input is raised quickly, and is mapped to control a playback, this will emulate a flash button press for that playback. Raising the DMX input slowly with give you intensity control over the playback from the DMX input value. Hope this helps, Edward
  15. Manually releasing playbacks with programmer time active, by pressing and holding CLEAR and tapping a playback's button, will fade the intensity over the programmer time. Attributes will then snap-release at the end of the fade. For maximum control, you may wish to have a separate playback, which just controls the Zoom. All your other playbacks could then have no information for the Zoom. This way, you know the Zoom will only move when you adjust your Zoom playback, allowing you to control it at a rate you know will be quiet. Edward
  16. Hello, Fixture macros cannot be created. These are included in the Fixture Library, and are generated upon pressing "Automatically Create Macros" after patching your fixtures. If you wish to access the original version of the Mac 550 with the Lamp On macro, please see the fixture file below... https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/MARTIN/Mac 550.ift Hope this helps, Edward
  17. Hello, What was the DMX input connected from? If channels on the DMX Input are raised or lowered quickly, this will display Press and Release on the status display. The six buttons bottom left of the Front Panel display, show the Remote Switch inputs. If a remote switch is pressed they will highlight. Hope this helps, Edward
  18. Hi Ceri, You could still achieve this using the Remote Desktop method. If you are using a PC running ZerOS Monitor, you could use your now surplus touchscreen connected to the PC, to give you an additional touchscreen. By default, desktop 1 will have the Outputs and Cues Windows on the top and bottom half of the external monitor respectively. You can also view these Windows on the internal touchscreen if you wish. More information here… https://zero88.com/manuals/zeros/desktops-windows/external-display Glad to hear it, and no problem at all. If there’s anything else you need let us know. Edward
  19. Hi Tim & Kevin, It is not as easy as just calculating a BPM for a given Speed value. This is because if you look at converting a waveform to BPM, you would have to factor in both the Speed and Offset - this therefore is also affected by the number of fixtures the effect is running over. For example, automatic effect 4 "Chaser 1/8", with speed of 20, offset across 8 fixtures, gives you 120 BPM. The same effect offset across 4 fixtures at the same speed would give you 60 BPM. The ability to give effects a BPM, and for them to calculate the required speed, is logged on our system as reference number ZOS-8694. I have raised the priority of this following your request. A possible way of dealing with this if you are recording effects into cues, is to get your speed roughly correct, record the effect into a cue, and then on playing back the cue, use a Speed Override fader to boost up or slow down the speed slightly on the fly to suit. See the link below for more information... https://zero88.com/manuals/zeros/cues-playbacks/special-playback-functions#override If you have any questions let me know. Edward
  20. Hi Ceri, Welcome to the Zero 88 Forum. FLX has a single DVI-D output for an external monitor, which can be a touchscreen. To add additional external desktops, you can connect tablets, PCs or laptops over the network, running the ZerOS Monitor apps. For more information see the link below... https://zero88.com/manuals/zeros/setup/devices/remote-apps Thanks @kgallen for the lightning fast response! Appreciate it. If you have any questions let us know. Edward
  21. Edward Z88

    Fader Calibration

    Hello, That is correct, Solution consoles will continue to receive software updates. If you have any questions let me know. Edward
  22. Edward Z88

    Fader Calibration

    Hello, Yes it does. Booting Solution/Leapfrog consoles with the SETUP key held down will boot into Test Mode. That is correct, the best route to go down first is compressed air spray. In the meantime, to avoid channels being brought into the programmer, resulting in cues not playing correctly, you could switch the channel faders to HTP mode. This will mean the levels will mix HTP with cues, rather than "LTP catch". HTP channel values are displayed in yellow in the Output window. Alternatively you could enable the Preset control, meaning the channel faders can only output if the A or B master is raised. These options can be found on the MFKs by tapping SPECIAL. I hope this helps, if you have any questions let me know. Edward
  23. Hello, As @kgallen says, you simply need to make sure your White chase releases. This will then allow your Red/Blue chase to resume. For example: Record your fixtures at 100% in red on playback 1 Record your fixtures at 100% in blue on playback 1 (choose Create Chase) Record your fixtures at 100% in white on playback 2 Record your fixtures at 100% in black* on playback 2 (choose Create Chase) Configure the button function of playback 2 to be latch This will allow you to raise playback 1 to start your red/blue chase, then tap the button of playback 2 to trigger the strobe, and then tap playback 2's button again to resume the red/blue chase. *In this example, by black we mean the intensity of the fixtures is at full, however their RGB(W) values are at 0. This means that you won't have to worry about intensity mixing options between playback 1 and 2. I hope this helps, if you have any questions let us know. Edward
  24. Hi Nathan, No problem at all, glad that solved the issue. We have received your email to support, and will advise on the procedure to get the battery replaced. If you have any questions let us know. Edward
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