Bug and crash on flx s48 - ZerOS 8.0.0

[Alexandre]

Hello everyone,

I open a topic here because I didn't receive answer from support email, and maybe people here have somes clues 🙂 (I thinks my pro isp blocking zero88 email)

 

Since the last update, I’ve encountered a high severity bug affecting some playbacks, which causes the console to freeze and always crash.

 

I reproduced the issue using Phantom OS on PC — the software crashes there as well.

 

The problem seems related to specific playback settings, particularly the "Move on Dark" and loop playback options.

 

Please find attached the error dump file and my full showfile. You can easily reproduce the crash by accessing Playback 7 and playing it.

 

Is it possible to downgrade the firmware without losing compatibility with features I’ve used from version 8.0.0?

 

Thanks in advance for your help.

 

Best regards,

Alexandre

 

fin-juin-2025-06-01-02.zos

[kgallen]

@RJP @DMH

3 hours ago, Alexandre said:

Since the last update, I’ve encountered a high severity bug affecting some playbacks, which causes the console to freeze and always crash.

I reproduced the issue using Phantom OS on PC — the software crashes there as well.

The problem seems related to specific playback settings, particularly the "Move on Dark" and loop playback options.

Please find attached the error dump file and my full showfile. You can easily reproduce the crash by accessing Playback 7 and playing it.

 

@Alexandre

3 hours ago, Alexandre said:

Is it possible to downgrade the firmware without losing compatibility with features I’ve used from version 8.0.0?

Honestly, you'd have to try it. I don't think there were major database changes from 7.14.3 to 8.0, but support for relays was added. If you didn't use the new features in 8.0 like the new channels/playbacks/groups/palettes, then maybe there is a chance. Save your showfile and try it. Review the outline of the changes on this page. Other users may comment if they've tried to go backwards from 8.0 with a showfile.

 

 

[LLuk]

hey

my FLX crashed too a couple of time with Zeros 8.
While playing around a little during a practice(mostly in Programmer, few simple playbacks)
the console just rebooted automaticly...no idea what commands/actions was the problem. it seemed
randomly (??). the support team reacted to the debug i sended: "my" issue is now logged on zos-12707...

i went back to 7.14.3

loading the showfile back into 7.14.3 was no problem (but it was mostly just the patch, setup,
and few simple lightstates, no "complex" programming, MoD, or custom-paletts).

good evening

luk