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Edward Z88

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Posts posted by Edward Z88

  1. Black out, moves will not stop

    in FLX S24 & FLX S48

    Posted

    Hello,

    26 minutes ago, TEGA said:

    i have cue where the moves are going around the room. The next cue on the master playback is a black out. 
    but for this and the cues next, the moves will not stop moving.

    even if I cue them in the next scene on stage they then start to move again. 

    I have just replied to your email to support@zero88.com. For the benefit of others reading this thread, my reply as follows:

    When a fixture is at 0% intensity, and you record it into a cue, by default the only value that will get stored is the intensity value, with remaining parameters continuing to do what they are currently doing. This is to aid in behaviour such as Move On Dark. However, in cases where you need to tell fixtures to turn off, and stop running an effect, you can record the cue by holding SHIFT and tapping the RECORD button. This will then also store the "No Effect" instruction into the cue.

    To repair the existing cue, go into the cue, and apply the No Effect palette. Then hold SHIFT and tap RECORD, followed by tapping the Z button, and typing in the cue number. You can then tap the flashing master playback's button, and confirm you wish to overwrite the cue. You will now find the movers are stopped and in blackout when you go into the cue.

    The main reason for this behaviour, is a Record option called "SmartTag". If you'd like to learn more about the Record Options, please see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options

    I hope this helps, if you have any questions let me know.

    Edward

  2. Magic 3D link to Phantom Zeros

    in FLX S24 & FLX S48

    Posted

    Hi Jolyon,

    14 minutes ago, Jolyon said:

    Is it rather  possible to link it with Phantom Zeros as a controller?

    To be able to output Art-Net data from Phantom ZerOS, you will need a Phantom Unlock dongle. However, you can output the CITP protocol from Phantom ZerOS without an unlock dongle. The CITP protocol can be accepted by Capture visualisation software.

    If you have any questions let me know.

    Edward

  3. First Step is dark

    in Solution & Solution XL

    Posted

    Hi Jouper,

    Welcome to the Zero 88 Forum.

    What version of software are you running on your Solution console? To find out, please tap the "Other Windows" button, top left of the Output Window. From the drop-down choose System Info. In the window that opens will be a line of text displaying the "Software Version". The latest software for Solution consoles is ZerOS 7.9.9.

    By default if you record fixtures with intensity levels as the first step of the chase, these should be played back as programmed.

    For information on Chases in the latest software, see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/chases

    If you have any questions let me know.

    Edward

  4. Fixture order munged on importing an S24 zos file into Leapfrog 48

    in Solution & Solution XL

    Posted

    Hi Ian,

    47 minutes ago, delicolor said:

    Leapfrogs can’t have fixtures 49-100 so therefore the software will renumber all fixtures to 101 onwards in an order that bears no relationship to the original numbering unless it is a dimmer, even though the desk can support fixtures on 1-48 and they can be manually renumbered to that afterwards? 

    I don’t think you are seeing this through the eyes of the customer. OK the Solution series is now legacy (but only just) and therefore low priority but this is a gotcha I wasn’t expecting.

    This has always been the behaviour of Leapfrog consoles, stemming from before you were able to patch fixtures onto the channel faders. When the change was made in more recent software to allow fixtures to be patched on the channel faders, show file importing from other consoles followed the same behaviour as previously to avoid confusion. If I had 100 fixtures on a FLX, and transferred the show file to a Solution, having some fixtures on the faders, and then an "overflow" onto the MFKs, would arguably in most cases be more frustrating than having all the fixtures importing in the same place on the MFKs from 101 onwards.

    Let me know your thoughts,

    Edward

  5. Fixture order munged on importing an S24 zos file into Leapfrog 48

    in Solution & Solution XL

    Posted

    Hi Ian,

    11 hours ago, delicolor said:

    when I cleared the memory and loaded up the S24 save file, most of the fixtures were re-allocated onto MFFs 101 upwards, only three single channel fixtures survived on the preset faders.

    When loading shows from other desk types into Leapfrog, fixtures will be loaded from MFK 1 onwards (fixture 101), with the channel faders left for dimmers. This is to avoid compatibility issues, as Leapfrogs cannot have fixture numbers 49-100. Upon loading the show you will receive a message, asking whether you want empty channel faders to have dimmers patched to them.

    Once the show file is loaded, you will be able to renumber fixtures in the usual way.

    If you have any questions let me know.

    Edward

  7. FLX S intensity tagging

    in FLX S24 & FLX S48

    Posted

    Hi Phospene,

    8 minutes ago, phosphene said:

    I assume by 'selected' fixtures it means those with a yellow light on

    That is correct. Selected fixtures are indicated with their buttons lit under the channel faders, and by orange circles in the Output window. More information here...

    https://zero88.com/manuals/zeros/controlling-fixtures

    10 minutes ago, phosphene said:

    this is an FLX-S not an FLX.... so I'm not keen on the 'type the following' kind of instruction shown.

    If you use the filter top right of the manual and choose your FLX S type, you should find the syntax example is now hidden

    11 minutes ago, phosphene said:

    is there a way of getting rid of smart tag completely, so the LTP function of a playback stored parameter, or the HTP of an intensity one, can be brought up in any order? 

    SmartTag can be disabled in the Record Options window, and will then remain disabled until you enable it again. When intensity parameters are played back from cues, they will by default mix with other playbacks with HTP behaviour. Colour, Beam, Shape and Position parameters will by default mix between the programmer and playbacks with LTP behaviour.

    Intensity, Colour, Beam, Shape & Position parameters can however be configured to use "Soft LTP" mixing when recorded into playbacks. This means your playback fader will allow you to cross fade your parameters from their current levels when the fader is at 0, to the programmed values when the fader is at full.

    To do this with Intensity, see the Latest Takes Precedence Intensity Mixing option, explained here...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#intensitymixing

    For Colour, Beam, Shape, Position and Effect, see the "Fader Controls..." options...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#fadercontrols

    I hope this helps, if you have any questions let me know.

    Edward

  8. Parameter recording, ... or maybe 'unwanted' parameter recording!

    in FLX S24 & FLX S48

    Posted

    Hi Phosphene,

    1 minute ago, phosphene said:

    Please can we have a clear indication of whether a red / green / or blue stripe means a parameter will or won't be recorded?

    See the link below for information on the Record Filters and the colour coding...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/record-filters

    2 minutes ago, phosphene said:

    also have some playbacks as channel intensity only states to do the sort of thing I'm describing?

    Using the filters, along with tagging and untagging parameters, you will be able to fully decide what parameters do and don't get recorded into cues. For information on tagging, see the link below...

    https://zero88.com/manuals/zeros/controlling-fixtures/tagging

    Hope this helps,

    Edward

  9. FLX S intensity tagging

    in FLX S24 & FLX S48

    Posted

    Hi Phosphene,

    Welcome to the Zero 88 Forum.

    14 minutes ago, phosphene said:

    Please can we have a clear indication of whether a red / green / or blue  stripe means a parameter will or won't be recorded?

    For information on the filters in the Record Options window, please see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/record-filters

    I hope this helps, if you have any questions let me know.

    Edward

  11. Default levels update bug with a particular generic fixture

    in FLX S24 & FLX S48

    Posted

    Hi Ian,

    14 hours ago, delicolor said:

    I’ve worked out where the missing settings went, I had changed the tracking options from enabled to cue only in record and update settings. I had mixed it up with cue only tracking in record options.

    All fine now, thanks for the nudges in the right direction.

    Glad to hear you were able to adjust the fixture Default values. For information on Record Options, Tracking, and the global Tracking options, see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options

    Hope this helps,

    Edward

  12. Default levels update bug with a particular generic fixture

    in FLX S24 & FLX S48

    Posted

    Hi Ian,

    37 minutes ago, delicolor said:

    The issue is in relation to 4 channel RGBW tape which was fine with the original profile. I converted the fixtures to “Generic/ LED-RGBW/4 channel 8 bit” and it  seemed to work fine but I noticed when I updated the default I0/R255/G255/B255/W0 to 0/255/255/255/255 with “record/home/default” the fixture went back to 0/255/255/255/0 when released, the white level was not saved, it is only recording four parameters.

    From your description, it sounds as though you are recording the default values with SmartTag enabled. When SmartTag is enabled, the console will not record a fixture's parameters if its intensity is at 0. This is why recording the home values is capturing the parameters correctly. Therefore firstly delete the current incorrect custom default values to get back to default (tap DELETE, and then the Home icon, and choose Defaults). Then press and hold RECORD to open the Record Options window, and ensure SmartTag is disabled, indicated with a blue stripe. You can then tap RECORD to save and close. You can then go ahead and record the desired defaults. For more information see the link below...

    https://zero88.com/manuals/zeros/controlling-fixtures/defaults

    Information on SmartTag is available here...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#smarttag

    I hope this helps, if you have any questions let me know.

    Edward

  13. Test mode on FLX-S

    in FLX S24 & FLX S48

    Posted

    Hello,

    50 minutes ago, delicolor said:

    noticed a couple of oddities with a show file so checked it out in test mode and found three of the faders were non-linear (one of which doesn’t go all the way down to zero which is a real pain in channel mode). I’ve deployed the compressed air but the behaviour is the same so I’m in discussions with the vendor for spare parts. (I see 45mm pots are an orderable item on the spares tab).

    The physical fader positions should be mimicked exactly on the front panel display on the touchscreen. If the on-screen faders don't match the physical faders, and compressed air doesn't solve the issue, the console will need to be serviced.

    52 minutes ago, delicolor said:

    Anyway, on trying out the “Other Test” RDM loopback and NVR tests don’t appear to do anything (other than save your show warning on NVR).

    Is this normal behaviour on a FLX S? I know the tests work fine on the Leapfrog and assume it is generic across the range build as there are other tests there not supported.

    FLX S consoles use an entirely different architecture to the x86 Leapfrog, so these differences are nothing to worry about.

    53 minutes ago, delicolor said:

    One more item to mention- the upgrade tool on the website is offline, I took a look to see how much it would be. I expect we will upgrade in due course but can cope with 512 channels over 2 universes for now…

    The online Universe Upgrades are temporarily unavailable whilst we migrate our systems. Please drop me an email if you’d like to proceed, so we can advise the best procedure during our migration.

    If you have any questions let me know.

    Edward

  16. Bug with DMX IN timings set to trigger playbacks

    in Solution & Solution XL

    Posted

    12 hours ago, delicolor said:

    for further details for case ZOS-7827 I attach a (unfortunately too short) video of a development showfile triggering and then getting stuck on one of the first five playbacks.

    Many thanks for testing this further and showing your findings. I have added this to ZOS-7827.

    In the meantime, configuring the button function of the playbacks you are controlling with DMX In to Flash (rather than Go), should prevent the playbacks from getting stuck.

    If you have any questions let me know.

    Edward

  17. software crash - unable to reinstall software on leapfrog 48

    in Leap Frog 48 & 96

    Posted

    Hi Nick,

    If you have experienced difficulties getting the console to accept the software installation, have you tried configuring the Master Boot Record of your bootable USB drive, as per the information below...

    https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator/mbr-2

    If you have and you are still unable to update your console's software, please drop us an email to support@zero88.com, and we'll be able to advise on the best option to get the console up and running again.

    If you have any questions let us know.

    Edward

  18. Bug with DMX IN timings set to trigger playbacks

    in Solution & Solution XL

    Posted

    Hello,

    19 minutes ago, delicolor said:

    I get the flash emulation idea, strange that it doesn’t work the other way snapping the level down to zero moving the fader though…

    Improvements to flash triggers from the DMX Input are logged as reference number ZOS-7827 on our system. I have raised the priority of this issue following your findings.

    If you have any questions let me know.

    Edward

  21. Programmer fades colour and intensities.

    in FLX

    Posted

    Hi Gerran,

    Welcome to the Zero 88 Forum.

    30 minutes ago, Gerran said:

    This used to snap to full intensity. Where and what parameter did we adjust, or should we adjust to make it snap again?

    Please tap the Z button, to open the Quick Access functions on the internal touchscreen. The fourth encoder wheel is the programmer fade time control. Tap the middle button of the encoder wheel to disable this fade time. For more information see the link below...

    https://zero88.com/manuals/zeros/z-key/z-encoders

    Hope this helps,

    Edward

  23. FLX S48 Cue Re-Order

    in FLX S24 & FLX S48

    Posted

    Hello,

    On 7/4/2021 at 11:53 AM, joerg said:

    Hello

    is it possible to rearrange the sequence of an existig que list without programmin it new

    Welcome to the Zero 88 Forum.

    As @delfine mentions, the easiest way to do this is by copying your original cues, and pasting them into the new cue numbers you require. For more information on copying cues see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/copying

    I hope this helps,

    Edward

  25. Using 3pin & 5pin at same time?

    in FLX S24 & FLX S48

    Posted

    20 hours ago, kgallen said:

    If you try to patch a new fixture are you able to assign the channels to Universe 2 and then assign Universe 2 to say the 3-pin XLR?

    Yes, you will be able to patch onto any of the 64 universes, and then route this universe from port 2 for example, on a 1 universe FLX S24. You won't be able to patch more than 512 channels across the available universes on a 1 universe FLX S24.

    Edward

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