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Edward Z88

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Posts posted by Edward Z88

  1. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi Kevin,

    18 minutes ago, kgallen said:

    I'd also like to give a slight tickle to an RDM monitor - not sure if this is "Reporting & monitoring of RDM Sensors etc". RDM documentation seems to be as bad if not worse than DMX maps versus firmware version.

    Yes, this would all be part of improved RDM Monitoring/Sniffing, including being able to see sensor values, and possibly custom messages from fixtures.

    18 minutes ago, kgallen said:

    RDM documentation seems to be as bad if not worse than DMX maps versus firmware version. For debug, being able to see what RDM data is being returned by a fixture would be useful.

    18 minutes ago, kgallen said:

    Edward was very helpful last year debugging the RDM codes from a Chauvet fixture that did not seem to return the codes that I'd obtained from the manufacturer - in fact the codes we finally worked out were nothing like the codes given to me by Adam Hall Support.

    Hence I voted for that option!

    Edward

  3. FLX s24 dead after upgrade

    in FLX S24 & FLX S48

    Posted

    Hi @Takuya Chinen

    On 10/16/2021 at 6:34 PM, Takuya Chinen said:

    Hi, I have exactly the same issue on my S48. I have tried launching ZerOS Startup Tool to plug my keyboards, but it does not work. I have tried using 3 different keyboards but, they do not work. I tried plugging for each of them to both USB ports of the front and back panels. However, still not. Do you have any tips?

    Sorry to hear you have experienced this issue with your console. If you cannot access the ZerOS Start-Up Tool, please email support@zero88.com, confirming this console's serial number, and we will be able to advise. You may find it easiest to email a picture of the console's serial number, to save typing it out manually.

    On 10/16/2021 at 8:44 PM, kgallen said:

    Can you make a bootable USB stick with the software on and see if the desk will read from that from a power cycle?

     

    11 hours ago, kgallen said:

    Hi Takuya,

    Here are the instructions for creating a bootable USB stick. Hopefully this can help you recover your console:

    https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator

    Bootable USB sticks CANNOT be used on FLX S consoles. If the ZerOS Start-Up Tool cannot be used, please drop us an email with the serial number.

    On 10/16/2021 at 8:44 PM, kgallen said:

    Edward/Jon - seriously chaps this state of affairs with the website needs to be fixed ASAP. The community can't help anyone anymore without your support both directly to the question and getting this damn website sorted so that we can access the resources we need to help users with problems. I'm not talking about ancient stuff here, I'm talking about links posted by Edward within the past 12-18 months.

    Rather than searching the forum, please search the ZerOS manual for up-to-date ZerOS resources...

    https://zero88.com/manuals/zeros

    You can use the filter to only show content relevant to certain desk types...

    https://zero88.com/manuals/zeros/introduction-58

    Hope this helps,

    Edward

  4. Retrouver mes couleurs

    in FLX S24 & FLX S48

    Posted

    Bonjour,

    Les numéros de luminaire ne seront pas modifiés automatiquement. Les numéros d'appareils ne peuvent être modifiés qu'en appuyant sur une cellule de numéro d'appareil dans le programme d'appareils, ou en sélectionnant une plage d'appareils et en appuyant sur « Ch # » en haut du programme d'appareils.

    Si vous renumérotez les projecteurs, cela n'affectera pas la programmation déjà effectuée avec ces projecteurs. Sur FLX S, le changement du numéro de l'appareil change purement et simplement le fader physique que vous utilisez pour contrôler l'appareil.

    Comme les appareils AFX Lighting PARLED 1820IR utilisent plus de canaux DMX que les appareils RGBW, lors du changement de profil dans le calendrier des appareils, vous constaterez que certains appareils PARLED1820IR n'ont pas d'adresse DMX, pour éviter tout conflit.

     

    Hello,

    Fixture Numbers will not be changed automatically. Fixture Numbers can only be edited by tapping on a Fixture Number cell in the Fixture Schedule, or by selecting a range of fixtures, and tapping "Ch #" at the top of the Fixture Schedule.

    If you renumber fixtures, this will not affect any programming that has already been done with those fixtures. On FLX S, the changing the fixture number purely changes which physical fader you use to control the fixture.

    As the AFX Lighting PARLED 1820IR fixtures use more DMX channels than the RGBW fixtures, upon changing profiles in the Fixture Schedule, you will find some of the PARLED1820IR fixtures do not have a DMX address, to avoid any conflicts.
     

    On 10/16/2021 at 12:20 PM, kgallen said:

    However I note that in the Fixture Schedule, the "LED - RGBW" are in white - so current library fixtures - whereas the "PARLED 1820IR" are in red - so are "legacy" fixtures. I wonder if this is compromising the swap-out? I don't have adequate experience of the new library to comment further. Edward to advise!

    It is certainly more common to change from a non-library fixture to a library fixture, but you should be able to swap this process round without issue.

    On 10/16/2021 at 12:20 PM, kgallen said:

    As I understand it, as long as you use fixture swap-out then the desk will use the ID to map previous fixture programming to new fixture programming. (The DMX address is not relevant).

    That's correct - in fact every fixture in ZerOS has a hidden ID which cannot be edited, which is why you can change a fixture's address and channel number without issue.

    Edward

  5. Retrouver mes couleurs

    in FLX S24 & FLX S48

    Posted

    Bonjour,

    Lorsque vous modifiez un appareil dans le calendrier des appareils, l'appareil de remplacement sera étiqueté avec le nom de l'appareil.

    Les appareils ne seront pas supprimés lors de leur changement. Cependant, si vous remplacez un appareil par un appareil qui utilise plus de canaux DMX que l'original, vous constaterez peut-être qu'il n'est pas automatiquement corrigé. Cela permet de s'assurer que les appareils de remplacement ne chevauchent pas les appareils existants, ce qui vous permet d'attribuer de nouvelles adresses aux appareils de remplacement.

    J'espère que cela t'aides.

     

    Hello,

    When you change a fixture in the Fixture Schedule, the repacement fixture will be labelled with the fixture's name.

    Fixtures will not be removed when changing them. However, if you change a fixture, to a fixture that uses more DMX channels than the original, you may find it is automatically unpatched. This is to ensure the replacement fixtures do not overlap with existing fixtures, allowing you to give the replacement fixtures new addresses.

    Hope this helps.

    Edward

  7. Red, Green, Blue, White, Amber, Ultra Violet fixtures

    in General Discussion

    Posted

    Hi @Davidmk

    3 minutes ago, Davidmk said:

    not least because clearing the programmer doesn't have a fade time.

    Upon double tapping CLEAR, if you would like your fixtures to fade to their defaults or cue values, you can enable Programmer Time. Programmer Time can be accessed from the fourth encoder wheel in the Z window, or from a fader. For more information, please see the link below...

    https://zero88.com/manuals/zeros/z-key/z-encoders#programmertime

    5 minutes ago, Davidmk said:

    I'm aware that there might be ways to remove things but TBH I try to avoid being in that situation in the first place.

    To remove certain fixtures from the programmer, you can use a "Clear Fixture" UDK on FLX. For more information see the link below...

    https://zero88.com/manuals/zeros/user-definable-keys/advanced-udks

    You may find this session below has some other handy pointers...

     

    Hope this helps,

    Edward

  8. Retrouver mes couleurs

    in FLX S24 & FLX S48

    Posted

    Bonjour Delfine

    Utilisez-vous le calendrier des appareils pour remplacer vos appareils existants par de nouveaux appareils ? Si tel est le cas, toute programmation effectuée avec les appareils d'origine sera appliquée aux appareils de remplacement. Après avoir fait cela, c'est une bonne idée de sélectionner les appareils et de vérifier chacune de vos palettes, pour vous assurer que le nouvel appareil correspond à ce que vous avez programmé. Si ce n'est pas le cas, vous pouvez mettre à jour la palette, et tous les indices qui ont utilisé cette palette seront également mis à jour.

    N'hésitez pas à envoyer par e-mail une copie de votre fichier de spectacle à support@zero88.com, avec des informations sur les appareils à partir desquels et vers lesquels vous changez, et nous pourrons y jeter un coup d'œil.

    Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hello Delfine

    Are you using the Fixture Schedule, to change your existing fixtures to new fixtures? If so, any programming done with the original fixtures, will be applied to the replacement fixtures. After you have done this, it is a good idea to select the fixtures, and check each of your palettes, to ensure the new fixture matches what you'd programmed. If it doesn't, you can update the palette, and any cues which used that palette will be updated too.

    Feel free to email a copy of your show file to support@zero88.com, with information on which fixtures you are changing from and to, and we can take a look.

    If you have any questions, please let us know.

    Edward

  9. Red, Green, Blue, White, Amber, Ultra Violet fixtures

    in General Discussion

    Posted

    Hi Derek,

    51 minutes ago, keredyelesob said:

    As you can see Q3 has tracked Amber so my RGB colour chase is not pure RGB as it has Amber lit.

    To remove Amber from cue 3, go into cue 3. You can then release the chase by holding CLEAR and tapping FADER FUNCT. Then select the fixture, dial out Amber, tap UPDATE, and tap the Master Playback's button. To remove Amber from the first cue of the chase, trigger the chase, and hold SHIFT and tap the chase's button until you get to cue 1. Then select the fixture, dial out amber, tap UPDATE, choose Track Forwards, to remove amber from the chase.

    Hope this helps,

    Edward

  10. Orb Back Up Battery Replacement

    in ORB & ORB XF

    Posted

    Hi Kevin,

    19 minutes ago, kgallen said:

    Can this info not be put on the Forum or the Support site, or a... KB?

    I realise Orb may have an internal mains PSU, but the warnings for such maintenance activity can be highlighted in the service note...

    Orb access information is available on the Orb page...

    https://zero88.com/control/orb

    We have literature and videos detailing battery replacement information, which we are more than happy to provide when emailed.

    Edward

  12. Red, Green, Blue, White, Amber, Ultra Violet fixtures

    in General Discussion

    Posted

     Hi Derek,

    2 minutes ago, keredyelesob said:
    • Users are unable to write or modify profiles to suite their own unique needs. 
    • Not all colours are tagged when using the auto generated palets.
    • When asking for new profiles they MUST go through zero88 and MUST have a english manual. (no good for custom fixtures or props)
    • Looking at recent posts requested fixtures are not implemented.
    • Profiles do not always match Fixtures (hence the need to be able to customise them)

    To clarify for others reading this thread, and to avoid any confusion:

    • Users CAN write or modify profiles to suit their own unique needs in the .ift format. Fixtures can be downloaded in the .ift format, to allow them to be edited, from the link below...

    https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/

    • When requesting fixture files from Zero 88, an official English operating manual is required. If you do not have this information, you can create the fixture file yourself.
      7 minutes ago, keredyelesob said:

      When i say simply setting additional colours to 0%. I am saying it as a very quick and dirty fix to allow your R&D team time to look into a more advanced solution. at least then selecting Red you get Red, selecting orange you get a close match using RGB, if the user then wants to use true amber then they can make a new pallet until a more advanced option comes along.

      We'd rather get this implemented correctly, rather than doing an interim "bodge".

      8 minutes ago, keredyelesob said:

      What when you insert a que using an auto colour pallet. at the point of doing this my stage is Red but when ran through the stack it is odd colours due to Amber and UV being tracked.

      From your description it sounds like SmartTag is disabled. If SmartTag is enabled, ZerOS will ensure that required parameters are at the levels you had them in at the point of recording, without the need to worry about tagging.

      8 minutes ago, keredyelesob said:

      In that thread you never said how we make a multi cell fixture??

      The Fixture Editor can continue to be used to create any fixtures in the same format as previously.

      Edward

    • Red, Green, Blue, White, Amber, Ultra Violet fixtures

      in General Discussion

      Posted

      Hi Derek,

      41 minutes ago, keredyelesob said:

      slightly floored fixture format.

      Apologies - I think I am misunderstanding your view point. What specifically are you finding is a floor with the ZerOS Library fixture format?

      35 minutes ago, keredyelesob said:

      Ultimately what you are telling me is, if I use the other colours available on my fixtures (that are not Red, Green, Blue, or White) then select the auto generated 'RED' pallet I will NOT get red, but that is my fault for choosing to use the other colours available on the fixture, not the fact that red should only uses the red parameter and no other colour. this is a BUG.

      This issue here, is that ZerOS is not applying Amber, or any other emitters on top of RGBW, to the colour tools. This is something that we will be implementing, and have regular meetings discussing the subject. Simply telling ZerOS to take any other emitters to 0 when using the colour tools is definitely not the solution - especially for Auto Colour Palettes such as Orange, which definitely should use Amber.

      38 minutes ago, keredyelesob said:

      Your solution above may work for busking but how does this work when tracking a cue stack. I must always remember to tag these additional colours for every fixture that has them because the desk has a bug in the software that is being ignored.

      Whenever you manually adjust a colour parameter, all other colour parameters will be tagged. They will therefore be stored in their current values when you record a cue. This therefore shouldn't cause you an issue whilst programming cue stacks, especially if SmartTag is enabled.

      Edward

    • Red, Green, Blue, White, Amber, Ultra Violet fixtures

      in General Discussion

      Posted

      Hi Derek,

      ZerOS currently supports fixtures with RGB, RGBW, or CMY colour mixing. LED emitters outside of these, will not be included in the ZerOS Colour Tools. The ZerOS Colour Tools include Auto Colour Palettes, Colour/Image Picker, Filters, Faders and Colour Effects.

      Therefore, when using any of these colour tools, ZerOS will make no changes to other emitters. Other LED emitters will default to 0, however if they have manually been added, ZerOS won't automatically remove them when using the colour tools.

      Your easiest option, is to therefore create a colour palette which takes Amber and UV to 0. That way, you can tap this palette prior to using the colour tools such as automatic colour palettes. Alternatively, you can manually update the automatic colour palettes, to include your desired levels of Amber and UV.

      If you have any questions, please let us know.

      Edward

    • External monitor

      in FLX S24 & FLX S48

      Posted

      Hi Kevin,

      19 hours ago, kgallen said:

      Why has the A-Z section been removed from the main Support page? A-Z is in the small menu at the foot of the page - i.e. if you know it's there you can find it.

      Request sent to the marketing team to get this added to the Support page.

      If you have any questions let us know.

      Edward

    • Midi Show Control with Jester ML 48

      in Jester Range

      Posted

      Hi Joshua,

      14 hours ago, Joshua said:

      (go and timed go advance to the next memory in the cue and load doesn't do anything).

      MSC Load commands must have a cue number. It therefore sounds like the cue numbers you are sending are invalid, and the command is not working.

      14 hours ago, Joshua said:

      The sysex message I'm sending is F0 7F 00 02 01 01 06 F7 (this should activate the sixth memory in the stack). Do you know what could be the issue here?

      I've written this command out with the function of each byte:

      • F0 7F - MSC Message
      • 00 - Device ID
      • 02 - MSC Message
      • 01 - Lighting command format
      • 01 - Go Command
      • 06 - Cue 6
      • F7 - Sysex Closed

      (Please correct any you think are incorrect)

      Can you confirm you have a cue number 6, and the desk is set to MSC Device ID 0?

      It is a rather dry read, but the original MIDI Specification may give you some pointers...

      http://www.richmondsounddesign.com/docs/midi-show-control-specification.pdf

      Let us know how you get on.

      Edward

    • External monitor

      in FLX S24 & FLX S48

      Posted

      37 minutes ago, iank99 said:

      Thanks for that - on a side note - the Alcora picture on that page isn't the correct picture...

      The timer knobs were dark grey to match the fader caps - the knobs on the one in the picture are from a Sirius

      Good spot!!

      26 minutes ago, kgallen said:

      Hey... I want an Alcora Mk1 picture!

      There you go...

      https://zero88.com/control/alcora

      Time pot caps are correct, and it keeps @kgallen happy - win win!!

      Edward

    • External monitor

      in FLX S24 & FLX S48

      Posted

      Hi Ian,

      42 minutes ago, iank99 said:

      @Edward Z88I can see how that works for FLX & ZerOS but where do the older articles referring to "legacy" products now reside? I've just had a quick look at the manuals page and can't see any links to Frog/Fat Frog (for example) and there are many still in use & being traded second hand - but often the manuals have been lost/discarded.

      That was the beauty of the old knowledgebase - it acted as a repository for such information i.e changing your Jester Battery, Alcora Mk 2 manuals. The kit is still out there being used & traded because it's so darn sturdy (as we all know) - it would be nice to show some "love" by letting folks getting the info they need to use it? :D

      You'll be pleased to hear no information has been lost. All non-ZerOS information, is now available as a download to each legacy product page...

      If you have any questions let me know.

      Edward

    • External monitor

      in FLX S24 & FLX S48

      Posted

      Hi Mac,

      1 hour ago, Uriahdemon said:

      Morning all.  Looking to use another external monitor (perhaps using a laptop) with my desk (FLX). Unfortunately the link is now dead......  Is anyone aware of a new/updated one please.....?? 

      For information on configuring the Remote connection on FLX, please see the link below...

      https://zero88.com/manuals/zeros/setup/devices/remote-apps

      For information on using the Remote Apps with FLX, please see the link below...

      https://zero88.com/manuals/zeros/networking/using-the-remote-apps

      For information on configuring your PC's IP address, please see the link below...

      https://zero88.com/manuals/zeros/networking/windows-ip-configuration

      I hope this helps, please let me know how you get on.

      35 minutes ago, kgallen said:

      Edward, how to we get access to the ex-KB articles and other collateral that's been created over the years?

      All information from the knowledge base articles, now fit into the relevant section of the ZerOS Online Manual...

      https://zero88.com/manuals/zeros

      18 minutes ago, iank99 said:

      Just had a quick womble myself and it looks like the "micro site" used for the knowledgebase has been deleted from the sub domain support.zero88.com - the domain can be accessed but it's blank.

      The support.zero88.com has now been retired.

      If you have any questions let me know.

      Edward

    • Midi Show Control with Jester ML 48

      in Jester Range

      Posted

      Hi Joshua,

      53 minutes ago, Joshua said:

      The Roland UM-One MkII just arrived and I can confirm that it works flawlessly, thank you for your great support.

      Thanks very much for the update. Really glad to hear this works with the Jester.

      If there's anything else we can help with, just let us know.

      Edward

    • remote watch

      in FLX S24 & FLX S48

      Posted

      Hi @drscoop

      1 hour ago, drscoop said:

      Yes, sure.  It’s a Watch v6 44mm, non-cellular, linked to an iPhone 12.  I did have to update the phone to iOS 15 before it’d let me push WatchOS 8 to the watch, just in case that makes a difference to anyone else…

      Thanks for confirming - same watch as me 🙂

      Edward

    • remote watch

      in FLX S24 & FLX S48

      Posted

      Hi @drscoop

      6 minutes ago, drscoop said:

      Thanks Edward, 

      Haven't got the physical desk in front of me, but can confirm that it works perfectly for me on Phantom ZerOS on iOS15/WatchOS8 

      Great news - thanks for confirming.

      Out of interest, could you confirm which model of Apple Watch you are using?

      Many thanks,

      Edward

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