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Edward Z88

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Posts posted by Edward Z88

  2. Easy? Fun? We can't get any lights to work with our FLX24 console.

    in FLX S24 & FLX S48

    Posted

    Hi @The Vault Arts Centre

    I have just replied to your email to Zero 88 Support.

    The majority of videos on our YouTube channel, will be training videos on how to use the console. We don't tend to run training videos on full lighting systems, as every lighting system is different, and very dependent on the make and model of fixtures and other equipment being used.

    35 minutes ago, The Vault Arts Centre said:

    Each of the lights has a menu and we're not sure if we need to set to Master or Slave.  Neither works though.

    I would recommend contacting Chauvet or consulting their product literature, for information on configuring Chauvet fixtures.

    36 minutes ago, The Vault Arts Centre said:

    The FLX24 has identified the fixtures, by name, without us patching, but the faders don't work.  Nothing we do on the console puts the lights on.

    If the FLX S24 is able to detect the fixtures automatically, but you cannot control them, this would indicate that the fixtures are only reporting a limited amount of information to FLX S24. I would therefore suggest the system is configured manually. The email I have just sent you goes through this in detail.

    If you have any questions, please let us know.

    Edward

  3. Visualisation on capture on iMac

    in FLX S24 & FLX S48

    Posted

    Hi @Sven Nilsen

    Welcome to the Zero 88 Forum.

    6 hours ago, Sven Nilsen said:

    Hi there ! I've followed your recipe and Capture is present in Network Overview , but  not in System Text . Flx S24 Software 7.9.9     i-Mac Catalina 10.15.7

    Capture (Club) is working fine on the Mac , but no connection ???

    regards

    Sven

    Can you confirm whether you are using the same static IP addresses, for both the Ethernet IP of the iMac and the CITP IP on FLX S24, as the addresses in my previous post...

    On 12/19/2019 at 7:54 PM, Edward Z88 said:

    Therefore if using a single Ethernet cable, set static IPs and subnets, such as 10.1.1.1 for the CITP protocol on the console, and 10.1.1.2 for the iMac, both with subnets of 255.255.255.0.

    You don't have to use these addresses, but these should get you up and running.

    Edward

  4. How do I upgrade OS

    in FLX

    Posted

    Hi @GarfieldManager

    48 minutes ago, GarfieldManager said:

    Hi all,

         I recently updated our console to 7.9.9, however, when I check the System Info there is software version # (7.9.9), and an OS version (7.8.1.2 28/3/2014 LNX).  I assumed we were upgrading the OS, is there a way to do that? Is it glaringly obvious and I'm just a dolt?

    The OS version, is the OS that ZerOS software runs on. This is not updated very regularly. ZerOS software, known as the "Software Version" in System Information, is the console software that gets updated more regularly.

    I can confirm that OS version is the latest.

    Hope this helps,

    Edward

  6. FLX S 48 - colours of intensity values in Output Window

    in FLX S24 & FLX S48

    Posted

    1 hour ago, Davidmk said:

    I didn't turn them on in the programmer. I have sub masters for the intensities.

    When SmartTag is enabled, ZerOS essentially brings those intensities from your playback into the programmer at the point of recording. If it didn't, they wouldn't get recorded, as per the behaviour when SmartTag is disabled.

    Therefore when SmartTag is enabled, if you bring up the intensity using a playback, they will be recorded into the cue, but if there is then no change in intensity to record cue 2, the intensity will "track" from cue 1.

    Hope this helps,

    Edward

  8. FLX S 48 - colours of intensity values in Output Window

    in FLX S24 & FLX S48

    Posted

    Hi David,

    9 hours ago, Davidmk said:

    Just so happens I had purple intensity values myself this evening. I don't normally use cue stacks, much less blocking cues, but it happens that I had added a rainbow effect to a stack of cues and the purple values came up when it was running so, I'm guessing, that an effect cue operates like a blocking cue.

    Am I right?

    Let's say you turned your LED fixtures on, and then recorded this as cue 1. Then, the next thing you do, is apply a rainbow effect to the LED fixtures, and record this as cue 2.

    At the point of recording cue 2, you didn't tell the fixtures to turn on. You didn't need to, as they were on already. Therefore the intensity of these fixtures is displayed as purple in cue 2, showing these fixtures have not been given an update to their intensity value in this cue.

    Hope this helps,

    Edward

  11. FLX S 48 - colours of intensity values in Output Window

    in FLX S24 & FLX S48

    Posted

    Hello,

    A “Blocked” intensity value, indicated in white, is a value which is recorded in a cue, that is identical to the value recorded in the previous cue. The intensity is therefore told to go to the value it is at already.

    A “Tracked” intensity value, indicated in purple, is a value which has not been given a new instruction by a cue, and is therefore still the same value it was in the previous cue.

    Hope this helps,

    Edward

  13. Will a ZEROS version update factory reset my console?

    in General Discussion

    Posted

    Hi @Cuba

    18 minutes ago, Cuba said:

    Hello.

    I was wondering if I updated my ZEROS software on my FLX S 48, would the console factory reset or will I use my patched fixtures?

    Thanks.

    Software updates will completely wipe all programming, patch and settings from the console. Following a software update, you can load in your show file from the previous version, and you’ll be back where you left off. 

    For more information, please see the link below…

    https://zero88.com/manuals/zeros/setup/load/zeros-software
     

    Hope this helps,

    Edward

  14. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi @LLuk

    7 hours ago, LLuk said:

    first i wanna to say that i like a lot to work on my FLX. I am always excited when new updates with new features arrive...it's little bit like christmas...;)

    Really glad to hear you like working on FLX.

    7 hours ago, LLuk said:

    It's a nice voting-list...but what i really miss on the list (where i would for shure put my first cross) is an active GO button whilst "manual Fader 2-ways" is

    active. In every theatrical show i did was several cues i prefer to change by manualy cause for example for timing of a way an actor/actresse do, and several cues automaticly

    cause for example very slow changes. Meanwhile for this i get more used for the speed-override, but still it would be much more precise to have the direct option with

    manual-fader AND Go-Button.

    When a playback is set to "Manual Fade", the Go button is disabled. Rather than using the Go button, moving the fader advances you through your cues.

    However, the ability to also use the Go button, is something that we would like to implement. This is logged on our software tracking system as reference number ZOS-5803.

    For more information on using a Speed Override fader, please see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/special-playback-functions

    If you have any questions, please let us know.

    Edward

  15. FLX s24 dead after upgrade

    in FLX S24 & FLX S48

    Posted

    55 minutes ago, Ed75 said:

    Thank you Edward, I read that, but my knowledge and understanding of version numbers at that moment made me think I needed a bootable stick. Which I probably didn't need. But I discovered that way FLXS didn't boot a bootable stick .

    You won't do any harm to FLX S consoles by booting them with a bootable drive plugged in - they will just ignore it.

  16. FLX s24 dead after upgrade

    in FLX S24 & FLX S48

    Posted

    Just now, kgallen said:

    Hi @Edward Z88, thanks. Do you recall, was this the same issue with my FLX last year (when I came over to Cwmbran)? I don't remember if we recovered it prior to me leaving the console with you for service.

    If so do we know why this corruption occurs?

    I can confirm this is not the same issue. The internal storage on FLX is very different hardware to FLX S. The tool I provided to recover the FLX S is not compatible with FLX consoles.

    Edward

  17. FLX s24 dead after upgrade

    in FLX S24 & FLX S48

    Posted

    Hi @Takuya Chinen

    24 minutes ago, Takuya Chinen said:

    Hi @kgallen and @iank99

    Thank you for all your suggestion and support. I have been working on repairing my S48. I emailed support@zero88.com and now the console is able to reboot and worked fine! 

    @Edward Z88 I appreciate all your help!

    No problem!

    10 minutes ago, Ed75 said:

    I just did the same on my FLXS48 last week . Discovered the fact FLXS doesn't load from bootable sticks.  I wasn't aware of that, though I read the manual(s) carefully.

    Costed me about an hour and the use of three USB sticks though.

    I decided to go the safe way. Downloaded both 7.9.8 and 7.9.9 . To go from 7.9.7 to 7.9.9.  First updated to 7.9.8 and then to 7.9.9. No problems.

    This took only ten minutes more from my time, but it worked fine.

    For installation instructions, please follow the information in the release notes. For more information, please see the link below...

    https://zero88.com/manuals/zeros/setup/load/zeros-software

    17 minutes ago, kgallen said:

    @Takuya Chinen, @Edward Z88

    Is the solution shareable? It may be of interest for other users. 🙂

    The internal storage in the FLX S had corrupted, and needed to be re-flashed using a utility I shared with @Takuya Chinen

    Edward

  18. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi @Mark-Jazzie

    Welcome to the Zero 88 Forum.

    5 minutes ago, Mark-Jazzie said:

    I really enjoy using Zeros and the FLX range of consoles and as the name suggests they are very flexible and easy to work with.

    Really glad to hear it.

    6 minutes ago, Mark-Jazzie said:

    Unless I am missing a big trick here or that special key tap I have not found, if I need to change the address of a fixture which does sometime happen either changing of rig set up or just made a mistake, either I have to calculate the address needed myself or add a false fixture just to see the universe space available. 

    Yes, I now you have the DMX Output Screen on the "Z" Button, that only show you the output levels that each DMX Channel is at a specific time. Also I know you have the likes of RigSync but this sometimes is not practical or can not be used.

    I  know that this feature may not be a priority for some or what the cost and complications to implement this feature would be.

    I do think that it this would be a valuable and useful tool to be able to use. Either when selecting an address or the address column in the Fixture Schedule and may be as the system info on the "Z" Button

    Your thoughts please

    A very valid suggestion. This suggestion is actually already logged on our software tracking system. The reference number for this particular enhancement is ZOS-8756. I have raised the priority of this following your request.

    The current thoughts are, that when editing a fixture's DMX address in the Fixture Schedule, you will be able to access the Universe preview, in the same way you can when adding a new fixture. Currently to view the Universe Preview, you have to tap Add Fixtures -> Next, to be able to access it.

    Similarly, when editing a fixture's channel number, we'd like to add the ability to tap a channel button below a channel fader, to move the fixture to a different fixture number on the console, rather than having to use a number pad.

    Thanks you for your feedback.

    Edward

  19. Did I discover a bug? (Zeros 7.9.9 FLX S48)

    in FLX S24 & FLX S48

    Posted

    Hi @Ed75

    12 hours ago, Ed75 said:

    Didn't remember that from reading the manual. And indeed it is not mentioned I think. (just read it back)  

    Manual updated for clarity...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#faderfunction

    12 hours ago, Ed75 said:

    Thank you for the invitation to your Beta test group. I'll send one of you a PM about that. 

    Thanks, will reply to that shortly.

    12 hours ago, Ed75 said:

    By the way, just plugged in a 13" touchscreen monitor, works like a dream. ;) 

    Nice! 🙂

    Edward

  20. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi @kgallen

    27 minutes ago, kgallen said:

    One other "minor" item we've spoken about before: some sort of "version control" on fixture profiles so we know which of our "identically named" fixture definitions are actually being used by the showfile. Current solution is when creating or updating definitions we have to keep putting something in the name like "v2" or "v3". This is a real pain when debugging/updating a new fixture definition as you're never sure what the desk is using!

    Certainly something we don't want to fall off the radar. This is logged as reference number ZOS-8734. I have added another request to this issue.

    Edward

  21. Phantom Jester Fade Time

    in Jester Range

    Posted

    Hi @Jimlad

    22 hours ago, Jimlad said:

    Knob on Phantom Jester is set to manual after programming.  If I set 10 seconds, it takes about 15 seconds. If I program 20 seconds, it takes about 27 seconds.  It is ok for snap Blackout, but even for 1 second, it takes nearly 2 seconds.

    Thanks for confirming. Memory transitions on PhantomJester will take slightly longer than the time shown. However I wouldn't expect this to be almost twice the length of time, as mentioned in your first post. This shouldn't cause an issue as PhantomJester cannot output DMX. Reinstalling won't solve this.

    Edward

  22. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi @Davidmk

    21 hours ago, Davidmk said:

    This is a really good thing, gives you a centralised place to see what the community wish list is - it should help you to please more of the people more of the time (all the people all the time being impossible of course).

    Thanks very much for your thoughts and feedback.

    21 hours ago, Davidmk said:

    Something that isn't there (and it should already be in ZerOS) is the ability to view faders on pages other than the one currently selected on the main desk. If you have wing(s) you should at least be able to view the pages selected on them. If, like me, you are triggering playbacks on pages that are not selected then being able to view those pages would be very helpful. Needs to be in the monitor app as well as on the main monitor (since you can't have multiple monitors).

    This suggestion is logged on the system as ZOS-10864, along with other thoughts and improvements to the MFF Window. This would be included as part of the "Custom desktop layouts on FLX / FLX S".

    21 hours ago, Davidmk said:

    There are some look & feel improvements suggested. I'd quite like some simple ones like having a full screen channel list (without faders/cues) and/or a custom screen where you can pick one to four existing displays. This would need to work in the monitor app to be useful though.

    This would also be included as part of the "Custom desktop layouts on FLX / FLX S". This would be applicable to both physical and remote monitors.

    21 hours ago, Davidmk said:

    Another thing that isn't there is MIDI over USB. I know other people have asked about that - so many MIDI devices are USB now the old DIN socket is looking a bit old school and having to buy, power and plug up an interface is a bit tedious. Some improvements to the use of MIDI notes have been aired in other topics as well. I've voted for "OSC triggering & reporting" as an alternative to better MIDI but it'd need to be good and let me trigger and even fade playbacks for example.

    I would agree. OSC is a subject we are very interested in, as a complete network-based triggering system, moving away from needing USB interfaces.

    21 hours ago, Davidmk said:

    I've also voted for "rig plan layout" as I've had this on things I've used before, its even better if it mimics some of the fixture attributes (like colour & intensity) but, even without that its much easier to pick the right fixtures from a plan than from the channel list. My memory and eyesight aren't improving with age so I'm forever peering at the screen and scrolling it to find the fixtures I want so I've put a vote in for that.

    For reference, the "Rig Layout" is currently logged on the system as ZOS-7630.

    21 hours ago, Davidmk said:

    You'd need to implement some sort of rig plan (even if it wasn't visible) to be able to do "stage sizing" (which I've also voted for) - this would be a busker's dream if it works well enough but I expect it will be difficult to make it work right all of the time - especially in a touring environment. I'll forgive you if you chicken out of this one but not if you deliver something below par.

    Logged as ZOS-2282.

    Thanks again for your time.

    Edward

  23. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi @Sven76

    On 10/19/2021 at 9:52 AM, Sven76 said:

    One thing I would also love to see (but of course after Pixel Mapping 😛 )  is to have the ability to have a "FX speed master" and a "FX size master". I never understood why the both are combined and why I would want to have an FX "smaler" just because I want to have it "slower" - if you get my thought... 😉 

    Thanks very much for your request - this would be part of the "Improved effects engine".

    Edward

  24. Did I discover a bug? (Zeros 7.9.9 FLX S48)

    in FLX S24 & FLX S48

    Posted

    Hi @Ed75

    9 hours ago, Ed75 said:

    tonight I changed the fader function to Manual Fade (2 ways) , and went through a few cues by fader. With the result the 'GO' button is out of function? 

    I think this is a bit strange. The 'GO' button is not responding , even after I changed the settings again. (the fader settings back to HTP Master , and even the GO settings to snap and fade)

    No result. It requires a restart of the desk to make the 'GO' work again. 

    Anyone ideas about this?

    When a playback is set to "Manual Fade", the Go button is disabled. Rather than using the Go button, moving the fader advances you through your cues.

    There is an issue we are aware of, where if you set a playback back to HTP Master in the playback settings, the playback still functions with Manual Fade behaviour. This is the issue @kgallen mentions, which is logged as reference number ZOS-8363 on our software tracking system.

    Upon setting a playback back to HTP Master, you can copy it to another playback, and then back to the master playback, and it will use HTP Master behaviour correctly.

    1 hour ago, kgallen said:

    @Ed75worth getting yourself registered as a beta tester. Whilst you may or may not have time to help here (it depends for us all) there may be discussion there that you can contribute to (that part of the forum is not general access) given your experience and also your ‘fresh eyes’.

    As @kgallen says, if you would like to have access to our Software Testing area of the forum, please do let me know.

    If you have any questions, please let me know.

    Edward

  25. Phantom Jester Fade Time

    in Jester Range

    Posted

    Hi @Jimlad

    1 hour ago, Jimlad said:

    When programming a Fade Time on the Phantom Jester (12/24) the actual time on Play on the Phantom Jester is considerably longer. eg: set 4 seconds fade time, an it actually takes over 7 seconds.  However when loaded onto the actual desk, the timing is correct. Never noticed it until today and have been using the programme for many years.

    Any ideas?

    Can you confirm that when in Run Mode, your Fade Time knob is set to "Manual"? This will ensure the Jester uses the memory fade times, rather than the Fade Time knob.

    Hope this helps,

    Edward

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