Support email?

[delicolor]

I sent something to Support@zero88.com on Wednesday and didn't hear anything back. Has it changed or is it a domain hiccup?

[Edward Z88]

Hi @delicolor

12 hours ago, delicolor said:

I sent something to Support@zero88.com on Wednesday and didn't hear anything back. Has it changed or is it a domain hiccup?

support@zero88.com is still valid and comes through to me and the rest of the team. I’ve been on holiday without access to my emails. I’m back next week. 

[Davidmk]

I mailed support@zero88.com on Sunday and I've heard nothing. Not even an auto acknowledgement. Is it still valid?

[Jon Hole]

Hi @Davidmk,

Yes - the mailbox is still valid. That was only 1 working day ago, and the support team are making their way through the emails from over the weekend. There have been some internal emails about your issues whilst we work out what's happening. FYI - it's logged as issue ZOS-12410 whilst we investigate.

Jon

[Davidmk]

Thanks Jon. You should get an auto acknowledge on that mail box. Save exchanges like this 😁