terryb Posted October 23, 2019 Report Posted October 23, 2019 I am trying to update the fixture library on my TLXtra from 36 to 38. The new library starts loading normally but just before completion 90% it fails with error code 108. Thoughts please?
Edward Z88 Posted October 23, 2019 Report Posted October 23, 2019 Hi Terry, If you are getting this error, please follow the guidance in the article below... http://support.zero88.com/1540160811 Hope this helps, if you have any questions let me know. Edward Edward Smith Formerly: Zero 88 Product Specialist - Email Support Currently: Obsidian Control Systems Product Specialist
terryb Posted October 23, 2019 Author Report Posted October 23, 2019 This desk has always been a nightmare to update! I cleared the user files. I tried to load the blank file and got a wrong file type error. I am still getting the Failed 108 message at 95% Just to confirm I am loading gft38_ft.ift I once managed to pick up a rogue file from the website at one point in the past.
Edward Z88 Posted October 23, 2019 Report Posted October 23, 2019 Hi Terry, If you are currently running fixture library v36, you'll need to load in the "BlankLib.ift" library file before loading in gft38. Once you have downloaded the blank library file from the article, are you extracting the file to the root of a USB stick? If you are simply copying it, it won't have been unzipped, and therefore the Jester won't be able to read it. Let me know how you get on. Edward Edward Smith Formerly: Zero 88 Product Specialist - Email Support Currently: Obsidian Control Systems Product Specialist
terryb Posted October 23, 2019 Author Report Posted October 23, 2019 Ok I solved it! I needed to do the OS upgrade from 4.0 to 4.1 first. The blank file then loaded and then the new library. Thanks for the info about the blank file. Thanks Edward
Edward Z88 Posted October 23, 2019 Report Posted October 23, 2019 Hi Terry, Great, glad to hear you solved the issue. If you have any questions let us know. Edward Edward Smith Formerly: Zero 88 Product Specialist - Email Support Currently: Obsidian Control Systems Product Specialist
Tim Molyneux Posted 8 hours ago Report Posted 8 hours ago Hi, I have bought a pair of 19x15 LED Moving heads from Amazon 2Pcs 19 LED 285W Wash Zoom Moving Head, RGBW 4 in 1 Professional Focus Dye Stage Light with Light Strip and 4 Control Modes for Party KTV Concert Music Festival Christmas Wedding Celebrations : Amazon.co.uk: Musical Instruments & DJ and I have created a fixture for it using the Zero88 software but my Jester 24 ML is not recognising the file type when I attempt to update the library. Any suggestions? Thanks, Tim
kgallen Posted 4 hours ago Report Posted 4 hours ago Did you use Fixture Tools 2.6 and save an ift file? It should just work… Can you elaborate more on what you did? Maybe upload your fixture file here and we can take a look. I see you started a new thread - maybe we can continue on that (but please avoid double-posting, you won’t get help any quicker…).
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