Edward Z88

Hi Eric, I believe Axente, our Zero 88 Distributors in France, have started working on a French translation of the FLX range manual. https://zero88.com/distributors/axente If you have any questions let us know. Edward

Hello, Welcome to the Zero 88 Forum. Yes, that's pretty much it. Patching is purely the process of telling the console which channel fader controls which DMX address, and therefore, which light. The external monitor purely shows you a repeat of the internal LCD, so you can therefore patch the console without an external monitor connected if necessary. When in the <DMX Patch> in Super User, the up/down arrows allow you to choose each of the 512 DMX addresses. You can then assign the selected DMX address (DMX address at the top of the LCD), by tapping the button under the channel fader you wish that DMX address to be controlled by. The channel fader controlling the currently chosen DMX address will have it's button lit. If you tap the button, or press CLEAR, it will switch off, meaning that channel fader no longer controls that DMX address. If you press and hold CLEAR, the console will go back to the default patch. The default patch is called 1:1, meaning channel fader 1 controls DMX 1, and so on. Hope this helps, if you have any questions let me know. Edward

Hi Kay, Screen shots can’t be made on the console. However if you load your show file into Phantom FLX S24 on a Windows PC, open the internal LCD window, and then hold ALT + PRINT SCREEN, you will then be able to paste this into an email. Hope this helps, Edward

Hi Kevin, Loading the Setup, will load everything that is configured whilst in the console Setup. So that’s all your settings, defaults, universes and patch. Palettes then includes all attribute palettes plus effects. Edward

Hi Kevin, If you took your previous show file, tapped SETUP -> Load, choose your show file and then choose to just import Setup & Palettes, would this work for you? You could then tap SETUP -> Clear Options, and then clear any attribute palettes you don’t need. Edward

Hi Tom, Really glad to hear your console has arrived! If you want to have a play with your console and don’t have any fixtures connected, instead you can connect to Capture on a PC. Capture is a visualisation software, which means you can control a virtual rig of lights on a PC. There is a free version that you can use with your FLX S. For more information, see below... http://support.zero88.com/1004254221 If you have any questions let me know. Edward

Hello, Please follow the guide below... https://www.zero88.com/manuals/zeros/cues-playbacks/playing-back-cues/rgb-colour-mixing-on-playbacks This guide allows you to create an RGB plus dimmer fader for RGB fixtures. If you are having difficulty, please send you show file to support@zero88.com, with a description of which fixtures you want to control by which playbacks, and we'll take a look to see what may be causing issues. If you have any questions let us know. Edward

Hi Kay, No problem, thank you for your comments. If you have any questions let us know. Edward

Hi Kay, Welcome to the Zero 88 Forum. Really glad to hear you have a FLX S24, hope you are getting on well with it. The single select/multi select options are on the full size FLX console only, and also the FLX S48 console on the external monitor. They aren’t available on the S24 internal touchscreen. If you remotely connect to the console using a Windows PC, or iOS/Android device, you will be able to access these options via the Groups desktop. For more information see below... http://support.zero88.com/997472681 If you have any questions let me know. Edward

Hello, Welcome to the Zero 88 Forum. By default, when you record a colour to a playback, you will always get this colour when the playback is raised. This is due to LTP mixing. This means the most recent playback you raise will be the colour on the lights, not a mix. Kevin has kindly linked you to the guide to get true RGB colour mixing on faders. Hope this helps, if you have any questions let me know. Edward

Hi Ian, If the new fixtures weren’t in the old show file, they will be removed when the old show file is loaded in. Certain parts of show files can’t be imported into the show currently on the console. If you wish to add the new fixtures to the old file, you will need to load in the old show file, and then patch the new fixtures in. You can then save this as a new show file. If you have any questions let us know. Edward

Hello, If you don't wish to use channel faders 25-48 to control individual fixtures, they can instead control playbacks using DMX In. To do this, tap SETUP to take you to the fixture schedule, and select all channel faders you wish to use for DMX In. Then change the universe of these faders to an empty one, and set the to start at DMX address 1. Then tap Universes, and ensure the desk universe you patched the channel faders to is routed from one of the DMX Out ports. Then tap Triggers, and add DMX In to trigger a playback for each of the channel faders. The DMX In address is the DMX address of the channel fader configured in the Fixture Schedule. They can be assigned to control whatever playbacks you wish across other playback pages. Then all you need is a short DMX cable linking the DMX Out port your channel faders are assigned to to the DMX In port. Hope this helps, it you have any questions let me know. Edward

Hi David, Sorry to hear this. We have received this. We will take a look into them as soon as possible. If you have any questions let us know. Edward

Hi Eric, Happy New Year to you too. Yes as Kevin says, you can upgrade to 7.9.7 from 7.9.5. ZerOS software versions are completely independent from one another, so you can upgrade/downgrade to and from any version. Edward

Hello, Great, glad to hear it. If you have any questions let us know. Edward

Hi Kevin, That's exactly it. As you say, would definitely be nice to be more picky with this, and just allow for individual parameters from other attributes to be included. It's on the to-do list. Edward

Hi Chris, Have done a bit of digging into this to remind myself how FROG2 operates. The Program Window was phased out of the FROG2 software in ZerOS 7.8.2.39 (the latest manual was written for software version 4.3). Instead all of the information that was in the Program Window, is shown in the bottom half of the Output Window, when fixtures are selected. Hope this helps, if you have any questions let us know. Edward

Sadly not. As it was voice over and not filmed, there was actually very little that went wrong this time! You'd have loved to see our home-made recording booth though. 😆 Edward

Hi Kevin, I have added a little more to the knowledge base article to try and clear this up. Let me know what you think, and if you'd like to see any further information here... http://support.zero88.com/1014189311 Edward

Hi Chris, If you open the Output Window, tap the “Other Windows” button found top left, and from the drop down choose Program Window. Does this open the window you’re after? Edward

Hi James, Welcome to the Zero 88 Forum. Please email FixtureSupport@zero88.com, including a link to the fixture’s manual, and one of the team will be able to make the fixture file for your console when we’re back in the office after New Year. If you have any questions let me know. Edward

Hi Chris, Please could you take a picture of the window that opens externally when you press the Program Window button, and post it/email it? If no windows seem to open, press SCREEN, until you see it on your monitor. Edward

Hi Bruno, Great, glad to hear this solved the issue. Edward

Hi David, Thanks for the information. I would recommend updating your LeapFrog’s software to ZerOS 7.9.7, which can be downloaded from our website below... https://zero88.com/zeros#download If you find the problem persists in the new software, please send your show files to support@zero88.com, and one of the team will take a look to see what may be causing the lag. If you have any questions let me know. Edward

Hello, Does the fixture file contain a single manufacturer and fixture? Are there any other custom fixture files you have loaded into the console? If not, before loading your fixture trying going into Setup (SHIFT + MODE), arrow down to <Update Fixture Lib>, and then arrow down to <Clear User Files>. You can then go through and clear each fixture type. Then try loading your fixture file. If this doesn’t work, please send us an email to FixtureSupport@zero88.com, and one of the team will take a look when we’re back in the office in the new year. If you have any questions let me know. Edward