Edward Z88

Hello, To reset the console, these are the keys you'll need to press: Enter Setup, by holding SHIFT and holding MODE, then Arrow down 10 times, and press ENTER. Then Arrow right, and press Enter, which will reset the console. Then hold MODE to leave Setup. To change the Main LCD contrast, again enter Setup, then arrow up 5 times, and press ENTER. Then press ENTER, and hold the up arrow to raise the Back light, and press ENTER. Then arrow down, and press ENTER, and then hold the up arrow to raise the contrast. You should then be able to see your way out of the menus. You may find that using Phantom Jester on PC helps you find your way around the menu structure. Phantom Jester allows you to emulate Jester ML24 on your PC. You can download Phantom Jester for PC here... http://support.zero88.com/975199911 Hope this helps, if you have any queries let me know. Edward

Hi Martin, I’ve had a quick look at your show file, and there’s definitely something strange going on. There’s nothing in your programming that is causing the issue. I will have to do more investigating. Edward

No problem, let me know how you get on. Edward

Hi Martin, If you are viewing the cues recorded as a chase in the cue list window, the fade times you see are not used for chases. These times are purely there for if you were to revert the playback from a chase to a cue stack. Therefore adjusting these won’t effect your chase. Instead go into the settings of your chase, ensure Cross Fade is selected, and then enter an intensity fade percentage. If you enter a colour percentage, do you find this solves the issue? If you are seeing a white intensity value in the output window, it means that channel has been blocked. Basically in this scenario it sounds like in cue 1 of the chase fixture 2 has been given hard values of white, which means that as you fade down from cue 2 to cue 1 you see the colour change. If you’d like one of the team to take a look at your show file, please send us an email to support@zero88.com with it attached, and we’ll be able to take a look and give you an explanation of what’s causing the isssue. Hope this helps, let me know if you have any queries. Edward

Hi Martin, OK, let us know how you get on. All the best, Edward

Hi Martin, Yes that's correct. For the Pi to receive Art-Net from FLX, it must be in the same range. Therefore choose either the 2.x.x.x or 10.x.x.x address on FLX, and assign the Pi an address in the same range. An example if FLX is on the 10.x.x.x range, could be an IP on the Pi of 10.1.1.1 with a subnet of 255.0.0.0. The Pi will have two NICs (Network Interface Cards), one for the RJ45 port and the other for WiFi. Therefore the RJ45 port can be configured on the 10.x.x.x range and the wireless can be set to DHCP. You should find that if your access point has an Ethernet switch built in to allow the FLX and Pi to be connected, that the Art-Net information will be routed correctly. Hope this helps, let me know if you have any queries. Edward

Hi Eric, By default when you enable Art-Net on FLX, this will output your 4 (or 8,) DMX universes on Art-Net universes 0 through to 3. This will be output on a 2.x.x.x IP address however can be changed to a 10.x.x.x IP address. Therefore the device you are wishing to control also has to have either a 2.x.x.x or 10.x.x.x IP address, and a subnet of 255.0.0.0. Art-Net gateways vary from different manufacturers. To change their IP address, you can either do it on the unit itself through a user interface, or remotely over the network, by logging in to the device with a browser. There are various Ethernet gateways available, that allow you to convert multiple universes of Art-Net into DMX lines. For example, we have our EtherN.8 8 universe gateway, and EtherN.2 2 universe gateway. Gateways can usually be remotely configured. For example on FLX, if you have an EtherN.8 connected, it will appear in the Network Devices tab of Setup, and allow you to remotely configure which universe is output from each port. In terms of topology, if you just have a single gateway on the network, you can connect with a single Ethernet cable (CAT5e or CAT6 are most common), directly from the FLX to the gateway. If you have other devices on the network, you will need an Ethernet switch that you can plug all your devices into, and it will then do the job of routing information to and from the right ports. The networking guide attached to the article below may help you out... https://zero88.com/products/control/ethern8/index.shtml If you have any more questions, just let me know. Edward

Hi Nigel, Currently Phantom ZerOS is only Windows compatible. We do however hear of users running Windows on Macs in order to use Phantom ZerOS. Edward

Hello, No problem, let us know how you get on. Edward

Hello, This would be something the fixture would have to manage. Some fixtures have the ability to be told to be dark whilst moving. I believe most Robin fixtures have this functionality, you would have to check in their Function/Control parameter. If they don't, then you will have to insert a cue between 1 and 2 with the fixture off, that allows for Move On Dark to prep them for you. You can then automate cue 2 if you wish, so that it automatically follows on once they are in position. Hope this helps, if you have any queries let me know. Edward

Hi Martin, Great, no problem. Let me know if you have any questions. Edward

Hi Martin, Yep that's correct. If you update the speed of a playback, each time the playback is triggered it will use this speed. If you choose to define a custom BPM speed for a chase, rather than use tap tempo, then I would recommend disabling tap tempo for that chase. To do this hold SETUP + tap the chase's button, then tap General, and under Button function tap Tap Tempo, so that it has a blue stripe meaning its disabled. This means that the chase will run using the defined BPM under the chase Tab of the settings window, and tapping the chase's button will not effect this. That's correct. A useful shortcut that may help you; if you go into the cue which contains the chase trigger, and then wish to update the base lighting state in the master playback, you will probably want to stop the chase before performing the update. An easy way of doing this is pressing and holding CLEAR, and tapping FADER FUNCT, as this will release all playbacks (and UDKs) except the master playback. You'll then be able to update your base lighting state, and the next time you go into it, the chase will run as normal over the top of your updated lighting state. No problem at all, thanks very much for the feedback! Hope this helps, if you have any queries let me know. Edward

Hello, No problem. We’ve had to prioritise other features, but it’s something we’re working on and keen to implement. If you have any queries let me know. All the best, Edward

Hi Sven, Currently there isn’t a way to change fixture defaults on the console. You can however doing this using the Fixture Editor software for PC if you wish. The ability to change fixture Defaults and a new Home button will be coming in ZerOS 7.9.5. One solution would be to set the fixtures in the zoom you’re happy with and record it to a playback. Trigger this playback and don’t release it, and then the Zoom will stay at this value unless you manually change it, or a different playback overwrites it. To record just Zoom to a playback, you will need to press and hold RECORD, and ensure SmartTag is disabled in the Record Options window. ZerOS 7.9.5 won’t support multi cell fixtures. Hope this helps, if you have any queries let me know. Edward

No problem, let me know if there’s anything else I can do. Edward

Hi Mark, Thank you that’s useful to know. Hope you get it fixed soon! All the best, Edward

Hello, Probably not I’m afraid. It’s an advance feature that separates the larger consoles from the simpler FLX S consoles. FLX S also doesn’t have the necessary keys on the front panel for entering/leaving Blind. All the best, Edward

Hello, Unfortunately Blind mode functionality is not available on FLX S consoles. This is something that the standard FLX console can do. If you have any queries let me know. Edward

Hi Matthew, Thanks for your comment. I will make a note of this. An extended list of keyboard shortcuts is definitely something we are looking to implement. All the best, Edward

Hello, Of course, you can call us on +44(0)1633 833101. Alterntively, please drop us an email to support@zero88.com requesting to have a chat, and we’ll be able to give you a call. All the best, Edward

Hello, Ah yes, I used to have some of these! Can’t remember what the channel map was. Do you have a manual? I think it is channel 1 dimmer, then RGB, then strobe, then program, in which case when set to DMX address 25, channel 25 will be the dimmer, and then 26>28 will be RGB. Edward

Hello, The Jester 24/48 isn’t designed to control LED equipment, but it is possible. What fixture is it? You will need to know the DMX channel map, in order to know which faders will control which functions, depending on the start address and mode. For example the most basic LED fixture will usually be 4 channels- RGB, plus a dimmer for the fixture that will need to be raised in order to output colour. A method you may wish to use if you have 24 channels of dimming, is patch your first fixture at DMX 25. There is the possibility to patch the faders on the console, which may make your life easier. This is described on page 30 of the manual... Hope this helps, if you have any queries let me know. Edward

Hi Matthew, No, there currently isn't a keyboard shortcut for CLEAR. Backspace allows you to step back through the command line to the previous comma. All the best, Edward

Hi Matthew, Yes, these are correct. The only one that isn't correct is Backspace is not mapped to the CLEAR button. Backspace simply allows you to go back through your command line to the next comma. This is shown at the bottom of the external monitor or above the encoders when you tap Z/Shift. Hope this helps, Edward

For reference, this is logged on our system as ZOS-7579. Edward