pierotec Posted December 16, 2023 Report Share Posted December 16, 2023 Hi, I have a problem with a flx s48. After startup it asks to insert a memory stick, saves the file but the console does not start. How do I fix this, I have an upcoming show. Quote Link to comment Share on other sites More sharing options...
kgallen Posted December 16, 2023 Report Share Posted December 16, 2023 Does it look like the OS is corrupt? Is it asking for a bootable stick with the OS on it? If you’re at a crunch now: +44 (0)1633 838088 Quote Link to comment Share on other sites More sharing options...
pierotec Posted December 16, 2023 Author Report Share Posted December 16, 2023 asks to insert usb stick to save file to send to Zero88 support Quote Link to comment Share on other sites More sharing options...
pierotec Posted December 16, 2023 Author Report Share Posted December 16, 2023 …then tries to reboot again but to no avail. I read in the manual that it is possible with an external keyboard by pressing F1 to enter a service menu. I'll try this procedure tomorrow morning. Quote Link to comment Share on other sites More sharing options...
kgallen Posted December 17, 2023 Report Share Posted December 17, 2023 Sounds like the OS is corrupt. There is a way to make a bootable USB stick. Keith @KWR88 can provide instructions. Quote Link to comment Share on other sites More sharing options...
pierotec Posted December 17, 2023 Author Report Share Posted December 17, 2023 solved with Startup Tool. Thank you P. Quote Link to comment Share on other sites More sharing options...
kgallen Posted December 17, 2023 Report Share Posted December 17, 2023 Oh, well done!!! I ought to have such a thing available as a backup...! Quote Link to comment Share on other sites More sharing options...
kgallen Posted December 17, 2023 Report Share Posted December 17, 2023 Ah here it is: https://www.zero88.com/manuals/zeros/trouble-shooting/zeros-startup-tool (I searched "startup tool" in the online manual. This was the LAST entry returned. Search really is.... &*^%$^£&%) Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted December 18, 2023 Report Share Posted December 18, 2023 On 12/16/2023 at 10:22 PM, pierotec said: I read in the manual that it is possible with an external keyboard by pressing F1 to enter a service menu. I'll try this procedure tomorrow morning. 23 hours ago, pierotec said: solved with Startup Tool. Really pleased to hear you were able to recover the console using the ZerOS Start-up Tool. Please drop us an email to support@zero88.com if you have any questions. On 12/17/2023 at 10:24 AM, kgallen said: Sounds like the OS is corrupt. There is a way to make a bootable USB stick. Keith @KWR88 can provide instructions. It is extremely unlikely for the OS to have corrupted. My guess is that the show file that was on the console had corrupted. As a side note, FLX S consoles cannot be recovered using a bootable USB drive. FLX S consoles must use the start-up tool for recovery. Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
kgallen Posted December 18, 2023 Report Share Posted December 18, 2023 9 hours ago, Edward Z88 said: As a side note, FLX S consoles cannot be recovered using a bootable USB drive. FLX S consoles must use the start-up tool for recovery. Thanks @Edward Z88 my bad. Out of interest, does the full FLX have the start-up recovery tool? Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted December 18, 2023 Report Share Posted December 18, 2023 7 minutes ago, kgallen said: Out of interest, does the full FLX have the start-up recovery tool? Yep, it does. 1 Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
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