Malvern Posted May 17, 2023 Report Share Posted May 17, 2023 Hi I don’t know whether this is a bug or something. I was plotting a show on my desk. I needed to update a cue which I had done several times successfully before, then I was trying to get rid of a light we didn’t want. I tried several times to eliminate it from the cue. But in the end in desperation I turned the desk off and rebooted. When the desk was live again the cue had been corrected. This happened several times during the evening. What’s going on Quote Link to comment Share on other sites More sharing options...
kgallen Posted May 17, 2023 Report Share Posted May 17, 2023 5 minutes ago, Malvern said: trying to get rid of a light This requires a very specific operation to eliminate the instruction for the light entirely from the cue (rather than just alter its non-zero intensity). This requires using the Remove option in the Update window and the turning off of Smart Tag. Can you confirm you're familiar with this operation? Further, if you have Tracking enabled, then that light could be "on" due to tracking in from an earlier cue. You will see this in the output window with the fixture intensity number being in purple. Quote Link to comment Share on other sites More sharing options...
Malvern Posted May 17, 2023 Author Report Share Posted May 17, 2023 I am familiar with tracking but not the update window. I know how to enable or disable smart tag Quote Link to comment Share on other sites More sharing options...
kgallen Posted May 17, 2023 Report Share Posted May 17, 2023 Remove is detailed on this manpage: https://www.zero88.com/manuals/zeros/cues-playbacks/updating-cues/update-options#remove I've struggled with this myself over the years, I'll try and find the "full recipe" that Edward gave me... (although it is in words on that manpage). Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted May 17, 2023 Report Share Posted May 17, 2023 2 hours ago, Malvern said: I needed to update a cue which I had done several times successfully before, then I was trying to get rid of a light we didn’t want. I tried several times to eliminate it from the cue. Do you have a copy of your show file, prior to removing the light? If so, please email this to support@zero88.com, along with step-by-step instructions of the process you attempted. We can then investigate why this wasn't giving expected results. Please let us know if you have any questions. Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
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