Edward Z88

Hi Phil, Great, glad to hear it. Edward

Hi Karl, Thanks for letting us know. This is an option in the fixture editor software, under the fixture’s parameter’s details. We will look to add the switched encoder rather than range encoders to relays 6 thru 12 in a future library update. If you have any questions let us know. Edward

Hello, Apologies, by button labels, I mean writing on the physical console buttons, not next to them. Phantom ZerOS currently doesn’t display front panel markings. This is something we may look to add in a future software update. If you have any questions let us know. Edward

Hello, Phantom ZerOS will mimic the physical console. Therefore if there aren't button labels on the physical console, they won't be shown on Phantom. You can however hover over a button, and in the Window header next to "Front Panel", the button name will be shown. Hope this helps, Edward

Hi Joe, Automatically updating Next cues after renumbering cues in a playback is something we are looking to implement in a future software version. This is logged on our software enhancement system as reference number ZOS-8373. If you have any questions let us know. Edward

Hi Phil, Has the console booted since performing the software update, or does the LCD continually spin whilst the console is powered? If the console is failing to boot, please download a fresh copy of ZerOS 7.9.6 from the website here... Please follow the instructions available below, which detail how to perform the software update from a bootable USB stick... http://support.zero88.com/1518909581 If you have any questions let me know. Edward

Hi Raffa, Please send a copy of the fixture's manual to fixturesupport@zero88.com, and we'll be able to make the fixture file for you. Edward

Hi Mac, Yes, that's an 8 port Ethernet to DMX gateway. It doesn't however support the sACN protocol, so you would have to use the ArtNet protocol on FLX. to breakout to fixtures on the stage. Many venue installs will use Ethernet cabling from a patch room up to ports on the rig bars. This can be cheaper than using dedicated RS-485 cabling, and can double up of either being DMX or an Ethernet signal. If you were sending DMX, you could then use the Stairville unit to get to standard XLR DMX connectors to plug into fixtures. ArtNet and sACN both have their pros and cons. Both have slightly different feature sets on top of the basic DMX over Ethernet functionality. If you wish to use the unit you linked to, as I mentioned you'll have to use ArtNet. If you were interested though, there are many books available discussing these and other lighting networking protocols. A quick search shows the popular ones... Google Books As a general rule, unless configuring specific universe routing, only use one protocol to stream DMX over Ethernet at a time. Hope this helps, Edward

Hi Mac, As Kevin says, the Stairville FX4 is purely for receiving DMX data (RS-485, not via Art-Net) that's been distributed over network cabling, not for converting sACN/ ArtNet to DMX. It's literally an RJ45 connector to XLR connector adapter. The key words for what you need are "Ethernet to DMX gateway". The other term often used for these devices is a "node" (however, strictly speaking any device on the network is referred to as a node). The most basic Ethernet gateway we sell, is the 1 Universe box, capable of converting 1 universe of ArtNet to DMX... https://zero88.com/products/control/ethernetbox/index.shtml If you have any questions let us know. Edward

Hello, After investigation, it turned out to be out of date firmware on Simon’s gateway which was the cause of the issue. ZerOS 7.9.6 has been released since this thread, so feel free to use this if you wish to test. Edward

Hi Roger, For Solution consoles, tap Other Windows (found top left of the Output Window), then from the drop down choose System Info. Then press System Text. When you open Capture on your PC, and you are using CITP, you should see your PC’s name and IP address listed in System Text, with the connection status. Hope this helps, Edward

Hello, To fade colours between steps of a chase, hold SETUP and tap the Chase’s button. This will open the chase’s settings. To achieve a full colour cross fade between each step of the chase, select the Colour Fade percentage, and type 100%. If the colour saturation is being adjusted by the fader level, this means Fader controls colour is enabled for the chase. For the colour fades to work correctly, you will need to ensure fader controls colour is disabled. To do this in the Chase’s settings, tap General, and ensure colour has a blue stripe, indicating disabled. Hope this helps, if you have any questions let me know. Edward

Hi Roger, It would be worth checking the Firewall settings for the Capture application on your PC. Ensure Capture is allowed to communicate through the Firewall. To do this open Control Panel, and go to Firewall settings. On your console, when your PC is connected, tap Z -> System Information -> System Text. When you open Capture on your PC, your PC's name and IP address should be displayed, and the console should report that Capture is connected. Hope this helps, let me know how you get on. Edward

Hi Raffa, We will not be able to make a fixture file from this information. We need the DMX traits and channel map, that state what each of the 16 DMX control channels does. If you do find this please email fixturesupport@zero88.com, and we'll be able to make the file for you. I believe Keith replied to your original email with an existing fixture file that he guessed may give you control over the fixture - I'm assuming this didn't work? If you can't find the information, you can patch 16 dimmer channels, and work through each one making a note of how it controls the fixture. This method is always difficult with fixtures with shutter parameters as well as dimmers and colour mixing, as many channels have to be at certain levels to get light output. Edward

Hi Oli, Have the fixtures been daisy chained in order of DMX addresses? If so swap one of the working fixtures with one that isn't, leaving their DMX addresses the same. If you loose control of the working one, and gain control over the other, there is an issue with the DMX line. If you have a DMX terminator to hand it would be worth connecting to the DMX out of the last fixture. On FLX S24, your control capabilities are a maximum of 48 fixtures, with either 1or 2 universes of patchable DMX channels available, depending on whether you have a 1 or 2 universe variant. Hope this helps, Edward

Hi Roger, I would recommend trying the Capture files in the article below... http://support.zero88.com/1004254221 The article details how to configure a PC's network settings to allow for Capture to communicate with the console. Once you have done this, and prove this works, you can then use your custom visualisation software and show file, using the same network configuration. Hope this helps, if you have any questions let me know. Edward

Hi David, Thanks very much for sending those across, will continue this via email. Edward

Hi David, Please can you describe the error that occurred on startup? Did the console freeze? Was then an error message? Did the screen go black? Edward

Hi David, Really sorry to hear this. What happened when you booted the console that required you to power cycle? Please could you send any screen shots and the show file to support@zero88.com Kevin - for reference the console was running ZerOS 7.9.6. If you have any questions let us know. Edward

Hi Rachael, Welcome to the Zero 88 Forum. This can be done on FLX S48, however only by using an external keyboard. If for example you wanted to copy cues 1 through to 10, and paste them in cues 51 through to 60, you can tap Copy (found by pressing Z/Shift), and type 1>10 in the "From" field, and type 51 in the "To" field. The cues will be copied. To then remove cues 1 through to 10, you can type DELETE 1 THRU 10, followed by pressing the playback button that these cues are stored onto. The console will then ask you to confirm deleting these cues. Hope this helps, if you have any questions let us know. Edward

Hello, Effects can’t be turned into chases. Cue stacks can be turned into chases. As effects are recorded as single cues, effects can be steps of a chase. To control the speed of an effect, you can use the Speed Override control. To do this hold SETUP and tap an empty playback’s button. From the options choose Speed Override. This fader will then control whichever playback you are viewing. So to control the speed of your effect, hold VIEW and tap your effect playback’s button. You can then use the fader to speed up or slow down the effect. Hope this helps, Edward

Hi RaffaABC, As Martin says, please send us a link/copy of the fixture’s manual containing the DMX channel map to FixtureSupport@zero88.com, and one of the team will be able to help you out and create the file for you. All the best, Edward

Hello, Firstly, welcome to the Zero 88 Forum. To configure a chase to crossfade between cues, hold SETUP and tap the chase's button to open the Chase's Settings. Under Intensity, choose "Cross Fade". You can then define a fade percentage, using the Intensity Fade Percentage option below. This defines the percentage of the duration of each step that the fixtures are fading. 100% fade would mean 100% of the duration of each cue the fixtures are fading. Click OK, and now the chase will cross fade between each step of the chase. You can the use a Global BPM fader to control the speed of the chase. For more information on Global BPM, see below... http://support.zero88.com/1011580981 Hope this helps, if you have any questions let us know. Edward

Hello, I have logged your request on our system (reference number ZOS-9618), to add playback names to the ZerOS Remote app. If you use the Monitor app, rather than the Remote app, the faders desktop will show you the same information as the console. The on-screen faders can also be used to set the fader level. To do this, on the console tap SETUP -> Settings -> Operational -> MFF Window playback action -> Set fader level. Hope this helps, if you have any questions let me know. Edward

Hi Peter, Yes by the looks of the manual Mode 1 and Mode 5 have the same functions, but Mode 5 is designed for pixel mapping, where the master controls are first, followed by individual pixel control. Auto Colour effects will only be applied to RGB(W) parameters. You could however create an effect on FLX using the wave-forms, and apply a function such as a sine wave on the virtual colour wheel parameter, which will then run through the colours. Looking at the fixture's manual, when the virtual colour wheel parameter is at full, it will run a colour effect automatically. If you didn't want zone control, and just wanted to control the fixture as a whole, I would recommend operating the fixture in a different mode that simply has one set of RGBW control. Hope this helps, if you have any questions let me know. Edward