Edward Z88

Hi Jarno, If you had the FLX S and the PC connected directly with a single Ethernet cable, DHCP won’t work. This is because there has to be a DHCP server on the network, such as a router. You will therefore have needed to configure the console’s CITP IP address to be in the same range as your PC’s IP address. An example could be the PC set to 10.1.1.1, and the console set to 10.1.1.2, both with a subnet of 255.255.255.0. Once the IP addresses are in range, start Capture on the PC. On the FLX S tap Z/Shift -> System Information -> Network overview. You should see the console displays that it is connected to your PC, and Capture and your console are communicating. Hope this helps, if you have any questions let us know. Edward

No problem! All the best, Edward

Hi Roger, Please send a copy of your show file to support@zero88.com, and one of the team will be able to take a look to see why the effects are not working for your strip blinders. If you have any questions let us know. Edward

Hi Roger, You will only be given the option to automatically create macros, if you have fixtures patched with macros included in the personality. Examples of fixture macros could be Lamp On, Lamp Off or reset commands. An example of a fixture that does have fixture macros is a Martin MAC250 Entour. If you were to patch this fixture, you would see you are given the option to automatically create macros. If you would like fixture macros adding for your fixtures, please send us an email to FixtureSupport@zero88.com, and one of the team will be able to add these macros in for you. Hope this helps, Edward

Hi Roger, Please could you elaborate? Do you find you're having difficulty recording macros? Are your fixture macros not working? Edward

Hi Serge, There's currently no public list of known bugs. Internally we have any known issues tracked, and assigned to future versions for fixing. If you have any questions just let us know. Edward

Hi Carpo, As Eric says, ZerOS consoles can only store the current show file on board. Other show files can be saved to external storage. There’s no issue leaving USB sticks plugged in all the time on FLX series consoles. Many people use the nano USB sticks and leave them in, to ensure they don’t get snapped off. On Solution series and legacy ZerOS consoles, leaving USB sticks in on start up will cause a boot error. Hope this helps, Edward

Hello, If you have tried these fixture files in the library, and can confirm the address and mode on the star cloth matched those on the console, it sounds like your star cloth is slightly different to the one in the library. Do you have a manual that came with this Star Cloth, or are you able to find one online? If so please send this to FixtureSupport@zero88.com, and one of the team will be able to make you a fixture file. Hope this helps, if you have any questions let me know. Edward

Hi Olly, Really glad to hear you have the console back and the issue has been resolved. They're very solid PSUs, so as you say, that is very unusual. If you have any questions as always feel free to get in touch. Edward

Great! Glad to hear it. If you have any questions just let us know. Edward

Hi Louks, It sounds like you are trying to install the console software using the old installation method. For instructions on installing ZerOS 7.9.5 from 7.9.4, see the article below... http://support.zero88.com/1518910761 Hope this helps, if you have any questions let us know. Edward

Hi Eric, No problem, let us know if you have any questions. Added to the knowledge base article... http://support.zero88.com/1011707631 Cheers, Edward

Hello, That's correct - Fader Controls, can be enabled per attribute of a playback. In channels function, the faders will only ever control a channel's intensity. All the best, Edward

Hi Eric, If you hold SHIFT and press RECORD, this will give you a snapshot - "Record All" is written in the command line to show you this. This will therefore turn SmartTag off, but it will record every fixture, and every parameter, irrespective of whether they're tagged or not. Therefore doing this you would need to be careful to ensure all other fixtures are at the values you would like them to be in for their defaults. Whereas if you simply manually turn SmartTag off at the point of recording, only tagged information would be stored. Hope this helps, Edward

Hi Tristan, Welcome to the Zero 88 Forum, hope you find someone to cover this. Just so you're aware, I have deleted your duplicate thread under General Discussion, to keep this in one place. All the best, Edward

Hi Simon, On FLX consoles, only one playback can be viewed at a time, so in your set up for the MIDI Notes to work you will need to be viewing the macro playback. By viewing, this means the playback has been chosen by holding VIEW and tapping the playback's button, so that it is brought into the cue list window. You can then continue to use the other desktops. If you would like to remotely see what cue you're in, you could move your main playback to an empty playback on the multi-function faders. You could then remotely view the Faders desktop, which indicates the current and next cue number for each playback. You would need to re-record your macro with the new playback go button if you wished to do this. Hope this helps, Edward

Hi Eric, The default values, are the values your fixtures go to when no playbacks are running, and there is no information in the programmer. If you would therefore like to default the positions of your moving fixtures on stage, move them to the location you would like them to be in, tap RECORD HOME -> Default. You will need to ensure SmartTag is disabled whilst doing this. Anything in the programmer will then be stored as the defaults for the tagged fixtures. If you simply select your fixtures and turn them on, you will now see them in their custom position. If you look at the Pan/Tilt grid, you will also see how they are no longer in the middle of the grid. If you record the Default value using a palette, the default position will reference the palette, and therefore if you update the palette, the fixture's defaults will also update. Hope this helps, Edward

Hi Eric, The Fader Controls option allows parameters of the enabled attributes, to be scaled manually from their current value, to their programmed value, rather than snapping or fading as soon as the playback is triggered. If you have a playback where you would like to enable Fader Controls position, go into the playback settings, and choose position. Now this fader will control the intensity, but also the position of the recorded fixtures. Hope this helps, Edward

Hi Serge, Welcome to the Zero 88 Forum, glad to hear you’re using FLX S. There is a known issue changing playback fader functions to one of the manual fade options, and then back to default again. You are correct, the best way to rectify the issue is copy the playback to an empty playback, and then copy back over the top of the original. This will be repaired in a future software update, but there is no date on this yet. If you have any questions just let us know. Edward

As of today, we have ZerOS 7.9.6 running on our consoles in house. We are working on finishing manuals and release notes, and we will then be able to release. Edward

Hi Martin, Yes, unless we find any issues with the software in the next week, we are happy to release ZerOS 7.9.6 very soon. Internally we have had minor revisions since the ZerOS 7.9.5.10 release candidate. Entirely up to you whether you’d like to wait for ZerOS 7.9.6. If you are happy with ZerOS 7.9.4 for now, you may as well stay on that software version, and upgrade straight to 7.9.6 when released. If you have any questions let me know. Edward

Hi Roger, Is the strip blinder patched as a single fixture on your Solution or as 10 individual dimmers? If patched as 10 individual dimmer channels, you can use the automatic Chaser effects, and apply an offset. If you have a single fixture patched with each Lamp under the "Beamshape" attribute, you will need to go to the Waveforms tab of the Effects window, and apply a Sine wave, speed, size and offset for each lamp. To open the Effects window, hold SHIFT and tap EFFECT. Hope this helps, if you have any questions let us know. Edward

Hi Roger, If you are running the latest release software, when you press "Automatically Create Effect Palettes" 45 auto effects should be created. ZerOS 7.9.5 is the latest release software for Solution. If only one effect palette is created, please try installing ZerOS 7.9.5 again. ZerOS 7.9.5 can be downloaded from our website here... Installation instructions can be found here... http://support.zero88.com/1518910761 Hope this helps, if you have any questions let us know. Edward

Great! If you have any questions just let us know. Edward

Article updated, let me know if there's anything else you feel would be beneficial... http://support.zero88.com/990063141 Edward