Edward Z88

Hi Neil, ZerOS does not support OSC commands. Your best option for triggering Leapfrog from QLab is to use MIDI. If you don't already have one fitted you would need to add an interface card to your Leapfrog to allow this. Leapfrog 96 should only be assigned 1 DHCP address by the router, which you can then assign different protocols to use. Any queries let me know. Edward

Hi jb07, Not sure why that didn't work. Use Kevin's link above! Edward

Hi Derek, No it doesn't (not to my knowledge anyway!). Out of interest why did you ask? Edward

Hello, On FLX S consoles, custom Defaults, Home and Max Level values cannot be configured. This is something that will be introduced in the software at a later date. In the meantime if you do wish to use this functionality there is a way round it. Save your show file from your FLX S, and load it into Phantom ZerOS software on PC running as a FLX console. You can then edit the Home, Default and Max Level values as required, re-save your show file, and then load it back into FLX S. The custom Home, Default and Max Level values will be loaded to. Instructions on how to do this can be found here... http://support.zero88.com/1011411491 Alignment configuration for Pan and Tilt inverting and swapping is available on FLX S, found as columns in the Fixture Schedule for your moving lights. Hope this helps, Edward

Hi Sven, Unfortunately due to the way iOS handles network communications to and from Apple Watch, iPhone has to remain unlocked in order to use the Watch App. You should find that when using the ZerOS Remote app iPhone will not lock automatically to prevent this being an issue. There is a button that allows you to "Hide UI" within the app once you are connected to a console. If you are not happy to leave your iPhone unlocked in the venue, you can press this button and put your phone in your pocket without buttons accidentally being pressed, and then use the Watch app. Any queries let me know. Edward

Hello, Do you always want this strobe to ignore the Grand Master? If so I would recommend editing the fixture, and remove the Intensity parameter. The Grand Master will always effect fixtures with intensity parameters. If you have a few fixtures that you don’t want to be effected by the Grand Master, instead you can use the Inhibit function. To do this select all fixtures that you DO wish to have total control over, turn them on to full, and record them to an empty playback. Enter the settings of this playback by holding SETUP and tapping this playback’s button. Under intensity mixing choose Inhibit and click OK. This playback will then act as your Grand Master. Kind regards Edward

Hi Mark, There have indeed been many changes since the manual was written. In the next software release, ZerOS 7.9.5 will bring further changes and enhancements to Setup. We are therefore keen to release an up-to-date ZerOS manual at a time when it will be applicable for the longest period possible. For configuring Home values, this is now done outside of Setup. Instructions on how this is done can be found on the knowledgebase below.. http://support.zero88.com/1011411491 For a full list of articles for FLX, see below... http://support.zero88.com/Consoles/FLX/ Hope that helps, any queries let me know. Edward

Hello, That file is for Phantom ZerOS, which is software that runs on PC to emulate FLX S. Along with this file you should find ZerOS 7.9.4, the software file for FLX S. This should start downloading using the link below... https://zero88.com/forum/files/file/17-zeros-794/?do=download&r=752&confirm=1&t=1&csrfKey=cb99a9f94e13c9e27c587fd2b247778e If you have any queries let me know. Edward

Hello, Running this software on PC is only required if your console is running ZerOS 7.8.3 or later. As you are currently running ZerOS 7.9.4.3, simply download the software from our website and, extract/unzip it to the root of a USB stick. Then plug into your FLX S, tap SETUP -> Load File, and choose the ZerOS .exe file. The console will run the software update, and when complete ask to you to turn the console off. The next time you switch the console back on the latest software will be installed, and the console will be completely factory reset. Hope that helps, any queries let us know. Edward

Hi Pete, Welcome to the forum. You're correct, currently you aren't able to print the patch. You can however export any playback as a .csv. We occasionally receive requests for this, so it is on our "to-do" list. Whenever I need to print the patch, I load the show file into PhantomZerOS on PC, go to the Fixture Schedule (SHIFT + F10 is the keyboard shortcut to enter Setup), and then hit Alt+Print Screen to screen grab the patch to print it off. If you have any queries using FLX for the first time don't hesitate to post here on the forum or send me an email. Edward

Hi Simon, OK thank you for letting me know. Glad that has solved the issue. Edward

Hi Simon, This sounds as though the Fader Function of the Master Playback is configured to be "Manual Fade (1-way)". To change this setting, hold SETUP + tap the Master Playback's Go button, and in the settings you will probably see Manual Fade 1-way has a red stripe next to it. Select HTP Master, and then click OK. You should then find the Fader sets the intensity level of your cues, and the GO button advances through them. Hope that helps, any queries let me know. Edward

Hello, Glad you worked it out. For future reference, to Delete a colour picker image tap DELETE, and then tap the image you wish to remove. You can then confirm this command. Any queries let me know. Edward

Cheeky! Not currently an exhaustive list, but we are working on that. We are in the process of compiling our knowledgebase for FLX, with the search engine allowing you to find the shortcut you need. http://support.zero88.com/Consoles/FLX/ Any queries let me know. Edward

Hello, What version of the app are you running? What tablet do you have? Does both the Remote and Monitor app do this? Is this a large orange Z logo in a circle? If so this is the app splash screen. Could you take a screenshot and send it over to me? Edward

Hi Wolfgang, Holding CLEAR and tapping an attribute key will tag/untag all parameters within the attribute. We refer to a parameter in the programmer as being tagged. Therefore with your fixtures selected you can hold CLEAR and double tap each attribute, and this will tag all parameters of your selected fixtures. Edward

Hi Nes, Currently ZerOS Remote apps cannot remember passwords. Unless you have other devices on the same network, in most cases you can get away with disabling this level of security, as someone would have to know the router’s password first, before connecting to the network. Full filter lookups are only available on the full size FLX console. FLX S only has the ability for Mood Boards by LEE Filters. What you could do to cheat, is load your show file into PhantomZerOS running as FLX, select your fixtures, choose your filter and record it as a palette. Then resave the showfile and load it into FLX S, and you’ll be able to use the palette. Edward

Hello, Yes that is correct, FLX uses an internal CR2032 3v coin cell battery for the clock. This is a quick and easy replacement, if you feel happy you can open the console up yourself. If your console is still within warranty, you may want to get this replaced under warranty by your chosen Zero 88 distributor. If you would like access instructions or would like to see if your console is still in warranty, please drop us an email to support@zero88.com, along with your console's serial number. Any queries let me know. Edward

Hello, The latest public release software is ZerOS 7.9.4. New FLX S consoles are currently being manufactured with ZerOS 7.9.4.3, which allows for hardware compatibility. ZerOS 7.9.5 will be the next software version to be released. If you would like a preview of this software, please send us an email to support@zero88.com, requesting access to the beta version. Any queries let me know. Edward

Hi Glenn, There is not a master effect rate control, however Speed Override will control the rate of your effects. Speed Override is found on the second encoder wheel by tapping Z/Shift, and can be used to slow down or speed up the running effect on the currently viewed playback. Therefore to choose which playback you wish to control, hold VIEW and tap your playback's button. You can also configure Speed Override to be controlled by a fader as well as an encoder, by holding SETUP and choosing an empty playback button. You can then select Speed Override from the options. Hope that helps, any queries let me know. Edward

Hello, FLX S consoles do not have any DMX In functionality. The option is shown inside the Fixture Schedule to aid show file compatibility with other ZerOS consoles that do have DMX In. The DMX XLR ports can be configured by tapping SETUP -> Inputs & Outputs. Hope that helps, Edward

Hello, Software updates can only be loaded in via SETUP -> Load File if you are running ZerOS 7.9 or later. As you are running ZerOS 7.8 you will have to boot into the software on a USB drive. The thread Kevin has linked to above should help you out. If you have any issues just let me know. Edward

Hi Harry, To program a submaster (which in the new software is referred to as a playback containing a single cue), create your lighting state, tap RECORD, and then tap the playback button to store to. SHIFT + FADER FUNCT will open your Faders Window to show you what they're currently doing. SHIFT + SUB will open your Playback directory. It is worth mentioning the SUB and STACK keys in the latest software both have identical functionality. Holding SETUP + tapping a playback's button will enter the playback's settings. You may find the document below useful, which goes through the software changes... http://support.zero88.com/988876801 Hope that helps, if you have any queries just let me know. Edward

Hi Harry, Great, really glad to hear it! For future software updates, it will be as simple as plugging in a USB stick with the downloaded software on, tap SETUP -> Load File, and load it in. Any queries let me know. Edward

Hi Martin, FLX will auto detect when a monitor is connected, and choose the best resolution for that monitor. You can manually force your own resolution if you wish from the list of options FLX displays in SETUP -> System Settings -> External Display. Edward