Rob McDonald Posted April 20 Report Share Posted April 20 Hi, I am sending this fixture profile request here, as when I click on the other link to request it, it does not seem to work ? I am hoping you still offer this service. I have the latest software version on my Flx24. Kind regards and thank you. Rob 152.120-IGNITE740-Wash-Moving-Head-Zoom-7x40W-V1.0 (1).pdf Quote Link to comment Share on other sites More sharing options...
kgallen Posted April 20 Report Share Posted April 20 Rob, I'm sure Edward will make this for you. I did check the latest 4.5 library and I couldn't see that "740" type listed in the Ignite section. Regarding the Fixture Request link, it seemed to work ok for me. The page it takes you to, you do have to scroll to the bottom after all of the other options to " Click here to email us with your fixture request". Then I get an email template as follow which sends to the email address "FixtureSupport@Zero88.com" *** REMEMBER TO ATTACH (OR LINK TO) THE FIXTURE'S OFFICIAL MANUAL *** Direct link to Fixture's manual (if not attached): If the fixture has modes, which mode do you require: Which Zero 88 console is this for: What is your ideal required date*: *Although we will endeavour to achieve your ideal required date, we cannot guarantee completion by this date. If you require a quick turnaround, please consider using Fixture Tools to create this personality yourself - available to download, for free, from zero88.com/library *** Fixtures will be created as per the fixture manufacture’s manual and our database syntax. Requests to divert from this will be declined. *** Quote Link to comment Share on other sites More sharing options...
Rob McDonald Posted April 20 Author Report Share Posted April 20 Hi kgallen, thanks for the feedback. I just tried the link again but it takes me to nothing. This seems weird as everything else on the page works ? Thanks anyway, much appreciated. Cheers, Rob Quote Link to comment Share on other sites More sharing options...
Davidmk Posted April 21 Report Share Posted April 21 That's odd because it takes me to this page of the manual. Near the bottom of that page there's a link (see 1st attachment) and that opens a new mail in my maill app (outlook - see 2nd attachment). This is on Android. Quote Link to comment Share on other sites More sharing options...
Jon Hole Posted April 21 Report Share Posted April 21 If you only use webmail, there’s a chance on some systems that “mailto:” URLs will not work as your browser will not know what to open Quote Jon Hole Global Product Manager, Systems and Control Link to comment Share on other sites More sharing options...
Edward Z88 Posted April 22 Report Share Posted April 22 On 4/20/2024 at 9:35 AM, Rob McDonald said: Hi, I am sending this fixture profile request here, as when I click on the other link to request it, it does not seem to work ? I am hoping you still offer this service. I have the latest software version on my Flx24. Please find the fixture file attached for the BeamZ Ignite 740 in 45-channel mode... BeamZ Ignite 740 45Ch.zfix Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
Rob McDonald Posted April 22 Author Report Share Posted April 22 Hi Edward, thank you, very much appreciated. Rob 1 Quote Link to comment Share on other sites More sharing options...
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