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Edward Z88

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Posts posted by Edward Z88

  1. Remote switches to trigger multi function keys

    in FLX

    Posted

    Hi Ian,

    1 minute ago, delicolor said:

    I attach a screen grab (at 480) to show why I thought the old Phantom may have been the reason, it is from May 20th 2021 so by coincidence exactly one year ago.

    Ooo dear - that doesn't look good!

    10 minutes ago, delicolor said:

    I normally leave Youtube on auto. I looked again and it was running at 480p, although with stopping and starting again it gave me 720p. I have a 100 Meg pipe so top speed is normally fine.

    My average download speed is around 50Mbps, and YouTube seems to always automatically set the resolution to 1080p.

    Edward

  2. Remote switches to trigger multi function keys

    in FLX

    Posted

    Hi Ian,

    37 minutes ago, delicolor said:

    I thought that the buttons on the regular faders would only be a latching flash to full

    If you would like to trigger cues on playbacks with a fade, you would need to use the cue's fade up and down times to configure this.

    38 minutes ago, delicolor said:

    I see each of the four keys has the choice of being locked to one state or having ten available following the page button. Could a macro trigger a defined page 10 UDK even though the UDK is locked to page 1?

    It is not possible to control UDKs in the command line. Therefore, when you record a macro of a UDK being pressed, you are recording the physical key press. Therefore the macro would be activating the UDK on whatever playback page is currently chosen.

    35 minutes ago, delicolor said:

    I watched the online UDK video on Youtube to grasp what I could do with them and it struck me how difficult it is to read the drop-down menus on the old version of Phantom. It was never a problem following along with your PC as you could turn on the monitor or screen window but it is busy enough on the Youtubes with the visualiser as well.

    Apologies if I have misunderstood this, however are you having difficulty viewing the UDK Settings in the video below...

    I have just checked, and this is a screen grab I have done from 13:49...

    image.png

    This seems pretty clear. Can you confirm you were watching the video in 1080p?

    37 minutes ago, delicolor said:

    Are there any plans to refresh the old videos using the new phantom? (Or perhaps you have and I’m looking in the wrong place).

    There are currently no plans to refresh these videos. They are still current, and the old Phantom front panel is not too detrimental to the videos, as keyboard shortcuts are used much of the time anyway.

    Edward

  3. Remote switches to trigger multi function keys

    in FLX

    Posted

    Hi @delicolor

    1 hour ago, delicolor said:

    I haven’t entirely got my head around macros yet but wonder how easy it would be for inputs to trigger MFK pushes

    By MFKs, I am assuming you are referring to what we call the "User Definable Keys"? (These are indeed multi-functional, so your terminology is fine - it is just we use the term MFKs for Solution consoles, and UDKs for FLX).

    You could record yourself 4 macros, where each macro is a button press of each UDK. Each macro could then be triggered by a remote switch. A remote switch press would then be exactly like tapping the physical UDK.

    Please see the link below for more information on UDKs...

    https://zero88.com/manuals/zeros/user-definable-keys/channel-data-udks

    Please see the link below for information on programming Macros...

    https://zero88.com/manuals/zeros/macros/user-macros

    Please see the link below for information on configuring Remote Switches...

    https://zero88.com/manuals/zeros/setup/triggers/remote-switches

    1 hour ago, delicolor said:

    rather than cues on a cue stack tucked out of the way somewhere?

    If it was me, I would probably go down the route of triggering cues from a "hidden" playback with the remote switches, rather than UDKs. But that is entirely personal preference.

    I hope this helps. If you have any questions, please let me know.

    Edward

  4. ZerOS 7.11 Released

    in News & Announcements

    Posted

    Hi Kevin,

    On 5/17/2022 at 9:51 AM, Edward Z88 said:

    I have added your show file to ZOS-10961. This should aid the software team track down the cause of the issue.

    The software team have found the cause of this issue. The fix will be included in ZerOS 7.12.

    Many thanks,

    Edward

  7. Pixel control

    in FLX S24 & FLX S48

    Posted

    Hi @markhindle

    40 minutes ago, markhindle said:

    I have some chauvet colorado 1quad zoom fixtures which have a centre pixel and an outer group.  I cant seem to be able to control the centre pixel independently from the rest.

    Firstly, please could you confirm the software version running on your console? To find the software version currently running on the console, tap the Z/Shift button, and from the touchscreen choose "System Information". In the window that opens, will be a line of text displaying the "Software Version".

    This fixture is a "multicell" fixture, as it has two different light outputs that can be controlled separately. Multicell fixture support was introduced in ZerOS 7.10 software. The latest software is ZerOS 7.11.

    If you are running either of these versions, you will be able to hold the Z/Shift button, and then tap on the fixture's select button below its channel fader. In the Output window, you will see this has selected the first pixel to allow you to control it. You will then be able to use the fixture control tabs along the top of the touchscreen to control just this pixel. Hold Z/Shift and tap the fixture's button again to select the next pixel. You can then double tap the fixture's button to select the whole fixture again.

    Please watch the video below for more information on multicell fixture control...

    I hope this helps.

    Edward

  8. Problem with raising Faders for controlling intensity

    in FLX S24 & FLX S48

    Posted

    Hi @Takuya Chinen

    Based on your initial description, this does sound like it could be a hardware issue. 

    I would recommend turning off the console, and then booting it into Test Mode. To do this, press and hold SETUP, and then power the console. After around 30 seconds the console will boot into Test Mode, with a virtual front panel shown on the internal touchscreen.

    Please move each fader in turn, and check whether they are registering correctly on the touchscreen. Please make a note of any faders that do not register correctly.

    Please then email us a picture of your console's serial number to support@zero88.com, and we will be able to advise the best steps.

    For more information on Test Mode, see the link below...

    https://zero88.com/manuals/zeros/trouble-shooting/test-mode

    If you have any questions, please let us know.

    Edward

  9. Invert Fade Effect

    in FLX S24 & FLX S48

    Posted

    Hi Felix,

    Welcome to the Zero 88 Forum. Pleased to hear your school has recently bought a FLX S.

    2 hours ago, yFlix said:

    By running our first show and discovering the console, I've one question: Can I invert the Fade Effect? For example for our LED Bars there is a Fade called blue/white. When I run it blue runs over an white background. My questions is now, can I invert this? So white runs over blue background? I've already tried with offsets but didn't get a working solution.

    Effects 31 thru 35 are colour fade effects. With these effects, half the selected fixtures will be one colour, and the other half will be the other colour of the effect. With Effect 33 [Fade - blue/white] this therefore results in half the fixtures being white, half being blue, and this alternating depending on the offset value. There is no way of changing which colour is on more often. 

    If you have any questions, please let us know.

    Edward

  10. ZerOS 7.11 Released

    in News & Announcements

    Posted

    Hi Kevin,

    20 minutes ago, kgallen said:

    It's the "mash F1" on boot process to recover the console. @Davidmk kindly provided me with details on the PM. I'm hoping not to need that though...

    4 hours ago, kgallen said:

    (Probably this: https://www.zero88.com/manuals/zeros/trouble-shooting/zeros-startup-tool ?)

    Yep - pressing F1 during boot takes you to the ZerOS Start-Up Tool, which allows you to clear the current show from the console, or perform a software update.

    20 minutes ago, kgallen said:

    Thanks all for support!

    Regards, Kevin

    ps Sorry if this is the wrong thread to be having this discussion, feel free to move to a better place in FLX/ZerOS.

    No problem at all - these posts might as well stay here anyway.

    Edward

  11. ZerOS 7.11 Released

    in News & Announcements

    Posted

    Hi Kevin,

    9 hours ago, kgallen said:

    Thanks Edward. As mentioned elsewhere I did use the Lee filters a lot in this show and those two do look familiar. Whether they were filters I tried and kept or tried and discarded I don’t know. I’ll aim to upload the show file.

    1 hour ago, kgallen said:

    Here is the show file for the above.

    Thank you for the information and for attaching your show file. I have added your show file to ZOS-10961. This should aid the software team track down the cause of the issue.

    9 hours ago, kgallen said:

    This screen was repeatable as after this I couldn’t get the GO button to work so power cycled the desk and got it again. The GO button ‘issue’ was just that the machine did not have focus on the cue list from boot - something I’ve mentioned before on an older ZerOS.

    The Master Playback's GO button should always work, even if the Cues window itself is not "active". For example, in this screenshot the Cues window is not active, but the GO button still works...

    image.png

    (You can identify this window is not "active", by the fact no cells are highlighted in blue.)

    9 hours ago, kgallen said:

    For me it was rectified by mouse clicking on the external monitor, but it’s something I think should also be fixed - because it catches me out as a reasonably competent desk user, but could completely throw a less experienced operator or stand-in op.

    On start-up, occasionally the cursor keys may control the Output window by default, rather than the Cues window. This issue is logged as reference number ZOS-9415. I have raised the priority of this.

    1 hour ago, kgallen said:

    Edward - I understand there is a desk restart process - could you give me a link to the instructions for this?

    Could you elaborate on what you are trying to achieve? There is no way of "restarting" ZerOS - you will need to power cycle FLX to achieve this.

    If you have any questions, please let me know.

    Edward

  13. ZerOS 7.11 Released

    in News & Announcements

    Posted

    Hi Kevin,

    1 minute ago, kgallen said:

    I got this tonight when I turned on the desk for the Dress Rehearsal. Frightened the life out of me! What does it mean?

    In ZerOS 7.11, behind the scenes colour filters are now essentially a new palette type that cannot be edited.

    It looks like ZerOS doesn't like the fact the listed filters are greater than 240, which is the usual palette limit for FLX. However, this is not something we have come across before, and I'm not sure why ZerOS has listed these particular filters - I am guessing you have used these filters in your show?

    I have logged this as ZOS-10961, and will investigate what may have caused this.

    You should be able to tap OK, and use your console normally.

    Edward

  14. ZerOS 7.11 Released

    in News & Announcements

    Posted

    2 hours ago, kgallen said:

    Thanks Edward! As an extra ask it would be useful if it showed the last ‘n’ previous cues at the bottom where n is fixed to your choosing but at least 1, ideally 2 say. At the moment if you move around the cue stack, the current (green) can be on the bottom line - say this is cue ‘m’, but the lines above are not ‘m-1’ and ‘m-2’ etc so when you scroll with the arrow keys the cue list jumps about. 

    Interesting thoughts - thanks very much for sharing.

    Edward

  15. ZerOS 7.11 Released

    in News & Announcements

    Posted

    8 minutes ago, kgallen said:

    As discussed elsewhere the cue stack behaviour is really annoying when programming. Any chance we could have a Setup option to stop it keep jumping back to Cue 1 when working at the end of the cue stack? We could use this during programming but turn it off during shows where looping back to cue 1 is useful. 

    I have logged these comments as reference number ZOS-8694, and raised the priority of this issue.

    Edward

  16. Unblocking a cue (after cue copy)

    in FLX

    Posted

    Hi Kevin,

    1 hour ago, kgallen said:

    I copied the same Q16 to Q43 for the "whole stage" state. I found that Q43 contained lots of "blocked" values, shown in white in the Output Window.

    I didn't like this (I wanted Q43 to track from Q42), so I deleted Q43, copied Q42 to Q43 then went back to Q16 and wrote down all of the FOH values and then added them back in to Q43.

    Clearly this is the wrong way to do this!

    What would be the right way - or a better way? Did I miss something on the Copy window that would have tracked rather than blocked the pasted cue? The desk is in tracking on, and Smart Tag would have been on (as I never turned it off during a Record or Update).

    If a cue includes recorded values for a fixture, these recorded values will always be pasted if the cue is copied. In your scenario, you therefore end up with cue 43 mostly being a block cue, as it is almost identical to cue 42. Most of the lights in cue 43 are told to do something they're already doing, hence they are displayed in white in the Output window. This is normal behaviour.

    If you would like to unblock cue 43, go into the cue, make no changes at all, tap UPDATE, ensure SmartTag is enabled, and then tap the Master Playback's button. SmartTag will look at your cue, and rip out all blocked values, allowing the fixtures to instead track from the previous cue.

    1 hour ago, kgallen said:

    Reading the manual now, I can see I can Unblock the whole playback, but could I have just unblocked Q43 so it tracked from Q42? Whilst I didn't knowingly have any blocked values in the rest of my show, I wasn't fully sure, so did not want to trigger an Unblock on the entire (master) playback.

    I have specifically added information on how SmartTag can be used to unblock cues here...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#unblock

    I hope this helps. If you have any questions let me know.

    Edward

  17. Cues created from Playback . . . referencing query

    in FLX S24 & FLX S48

    Posted

    Hi @Zulu

    31 minutes ago, Zulu said:

    Question: Can I do this as normal "update" in the Master Playback Cue, or it it linked somehow to the playback the cue was created from? Or any other Master Playback cue that uses the non-master playback?  (I'm looking to reduce, not increase, certain levels)

    If you output a cue from a playback, and then record this as a new cue in a different playback, the newly recorded cue does not reference the original cue. 

    Therefore, if you want to update one of the cues in the Master Playback, you can update it in the same way as any cue. To do this, output the cue you wish to edit, with no other playbacks active. Then use the channel faders/fixture controls to make your changes, tap UPDATE, and then tap your Master Playback's GO button.

    The cue will then be updated, and will therefore be different to the cue you originally used to create the lighting state. The original cue is left unaffected.

    Hope this helps.

    Edward

  18. FLX Strange Fader Behaviour

    in FLX

    Posted

    Hi @Uriahdemon

    On 5/14/2022 at 9:52 PM, Uriahdemon said:

    So got a hold of some Servisol Super 10 and it seems to have resolved the problems and fingers crossed.  The faders do seem a bit sticky but hopefully that will resolve itself. I also took the time to remove the rear of the desk and change the internal battery,  again fingers crossed and all good.   Thanks very much for the help from everyone, really very much appreciated indeed  !!

    Pleased to hear the switch cleaner seemed to do the trick. Let us know if there's anything else we can help with.

    Edward

  19. FLXS24, ZerOS 7.11 and Capture 2019...?

    in FLX S24 & FLX S48

    Posted

    Hi @drscoop

    39 minutes ago, drscoop said:

    For Capture, I was referring to what I think is the IP address Capture "listens" to for output from PhantomOS.  I think we're talking about the same thing with different terms...

    Ah I see, thanks for clarifying. Yes - the connectivity options allow you to force Capture to listen for a protocol on a particular network interface of your PC.

    39 minutes ago, drscoop said:

    The good news is, using the localhost Loopback IP, I now have control of my showfile using Phantom ZerOS again...

    Great, pleased to hear it. Let us know if there’s anything else we can help with. 

    Edward

  20. FLXS24, ZerOS 7.11 and Capture 2019...?

    in FLX S24 & FLX S48

    Posted

    Hi @drscoop

    1 minute ago, drscoop said:

    Just to clarify, the desk and PC are on different IPs but the Capture "listen" IP and the desk "broadcast" IPs matched... my poor choice of phrasing.

    3 minutes ago, drscoop said:

    but with Capture restricted to listen to the broadcast IP reported by the desk, I got no response.

    Apologies - I'm not quite sure what you mean by this. What do you mean by the "Capture "listen" IP"? Feel free to attach a screen shot if that's easiest.

    3 minutes ago, drscoop said:

    I'm also a little intrigued - as the desk can output sACN and ArtNet, and Capture can receive both of these, is it possible to connect the two systems using a protocol other than CITP?

    Yes - you can use sACN or Art-Net, instead of using CITP to control Capture. If you use sACN or Art-Net, you will just be sending DMX data over the network. This means there will not be 2-way communication between ZerOS and Capture with these protocols, whereas when using CITP, ZerOS can receive feedback from Capture. Please see the video below for more information...

     

    It is worth mentioning that to output sACN or Art-Net from Phantom ZerOS, you will need an unlock dongle. An unlock dongle is not however required to output CITP from Phantom ZerOS to control Capture.

    Edward

  22. FLXS24, ZerOS 7.11 and Capture 2019...?

    in FLX S24 & FLX S48

    Posted

    Hi @drscoop

    Hope you're well.

    The guide below provides useful information with regards to potential IP addresses you may use...

    https://zero88.com/manuals/zeros/networking/connecting-to-capture

    13 hours ago, drscoop said:

    Capture IP and desk broadcast IP match

    13 hours ago, drscoop said:

    matched IPs

    To confirm, devices on a network cannot share the same IP address. Devices need to be on different IP addresses, but on the same subnet. See the link below for more information...

    https://zero88.com/manuals/zeros/networking/ip-addressing

    13 hours ago, drscoop said:

    It seems to be a Capture listening issue, I think. I've also tried starting at CITP Universe 0 or 1

    Capture defaults to starting at CITP universe 0. Therefore please ensure your Desk Universes are routed on CITP universe 0 upwards.

    If you are still not getting any response in Capture, in Capture click the "Windows" drop-down at the top, and choose "Universes..". Then click the "More" button, and from the drop-down click "Connectivity Options". In the window that opens, double click on the IP address field below CITP. You can then force Capture to "listen" on a specific network interface, by choosing the IP address of the network interface your console is connected to. You will then need to restart Capture.

    I hope this helps. Let us know how you get on.

    Edward

  23. Equinox Firecracker 1500w Strobe

    in General Discussion

    Posted

    Hi @penlec

    2 hours ago, penlec said:

    Anybody know where I can pick up this manual? The link at the top of the conversation is no longer correct.

    A quick Google provides the following product page...

    https://prolight.co.uk/product/firecracker-1500w-dmx-strobe

    There is a manual available to download from the "Resources" tab. 

    The Zero 88 fixture file for this strobe can be downloaded from the link below...

    https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/EQUINOX/Firecracker 1500w Strobe.ift

    Edward

  24. Trip on betapack 4

    in Power

    Posted

    Hi Simon,

    Hope you're well.

    22 hours ago, SimonH said:

    Is it possible to replace the MCB’s on the betspack 4 with rcbo so I can feed the rack with an mcb and any fault will trip just the faulty circuit rather than the entire rack?

    21 hours ago, kgallen said:

    I doubt Zero88 would  support this modification to their product

    As per @kgallen's comments, this is not something that we can support. The only channel protection options for Betapack 4s are MCBs.

    You would need to look at Chilli Pro Bypass cabinets for RCBO protection per dimmed/hot channel.

    Edward

  25. FLX Strange Fader Behaviour

    in FLX

    Posted

    Hi @Uriahdemon

    I am very well thank you, hope you are too. Apologies for the delayed reply - as @Davidmk mentions, I was at ProLight + Sound last week.

    On 4/25/2022 at 8:17 PM, Uriahdemon said:

    the problem has recurred again and it affected fandom faders i.e. I could be adjusting no fader however other random faders will increase in intensity from Zero.

    Please boot the console into Test Mode as you did the last time you encountered issues with your faders. Please work each fader up and down, and make a note of any faders that don't respond correctly, or affect other faders. 

    Once you have determined the faulty faders, the next step would be to squirt a small amount of Servisol Super 10 switch contact cleaner into the fader tracks and work them up and down. If there is any dirt or grime in the fader, this should clear it, to allow the fader to register correctly. Please go sparingly with the switch cleaner – too much can cause irreparable damage to the fader. After doing this, you can then boot the console again, to see if this has improved the faders.

    If cleaning the faders hasn’t helped, the faders will need to be replaced. Spare faders are available to purchase if you wish to carry out the repair yourself, or the faders can be replaced by one of our service centres.

    I hope this information is useful. If you have any questions, please let us know.

    Edward

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