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Vari-Lite Controls Support Forum

It's alive!


SimonH

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Hooray we’re back up and running!

Thanks for your patience everyone. For those of you that haven’t already emailed us to ask what on earth happened, zero88.com webpages began to forward to their new home on the vari-lite.com site. However in the process, the forum was affected, resulting in extremely limited functionality. Apologies once again for the inconvenience, particularly over the festive season. 

If you have any questions, as always just let us know. 

Edward

Edward Smith
Product Specialist

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10 hours ago, kgallen said:

This thing keeps going down and keeps losing my posts, so I'm having one last try then I'm giving up until it gets more stable!

Apologies if you’ve been encountering stability issues now that the forum is back up and running. We’re monitoring the forum to ensure it is functioning correctly again. 

Edward

Edward Smith
Product Specialist

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Hi All,

13 hours ago, Edward Z88 said:

Apologies if you’ve been encountering stability issues now that the forum is back up and running. We’re monitoring the forum to ensure it is functioning correctly again. 

If you still receive "Access Denied" errors, please go into your browser's settings, and clear all cookies for the whole of zero88.com. You can then sign back into the forum, and shouldn't encounter the error again.

Please let us know if you have any questions.

Edward

Edward Smith
Product Specialist

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Thanks for your info! I did not have anything in a hurry, so i didn't send any mails for inquiery about the forum problems.

Now I understand, and of course many thanks for solving these.

 

Kind regards !!

Freelance Theatre Lighting designer/operator/allround technician/tech production/rental . Netherlands.

  FLX, FLX S48 2U, Solution, 13" multitouch monitor, 15" portable multitouch monitor, 11.4" lenovo thinkpad touch, network hub with wifi, powered usb hub, keyboard, trackball. 2x Elgato Streamdeck, nodes: showtec 2-3 and Lightshark node-4  2x 19" networkswitch,  IOS zeros remote.  22" Iiyama.

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Test.

Tried to post a message elsewhere, (test & beta) didn't work. 

Freelance Theatre Lighting designer/operator/allround technician/tech production/rental . Netherlands.

  FLX, FLX S48 2U, Solution, 13" multitouch monitor, 15" portable multitouch monitor, 11.4" lenovo thinkpad touch, network hub with wifi, powered usb hub, keyboard, trackball. 2x Elgato Streamdeck, nodes: showtec 2-3 and Lightshark node-4  2x 19" networkswitch,  IOS zeros remote.  22" Iiyama.

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19 hours ago, kgallen said:

Forum is still pretty messed up. I can post on occasion then immediately after I can’t edit or post again.

Sorry we're still having issues - we're trying to work out what's going on but currently we can't find the pattern. Out of interest, do you have the same problems if you use "Incognito" / "InPrivate" / whatever your browser calls it!

Jon Hole
Global Product Manager, Systems and Control

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Dear All,

We have now implemented a change, which we believe will solve the issue with the forum, that was sometimes causing access errors when submitting replies.

If you do continue to encounter this, please send us an email to support@zero88.com

Edward

  • Like 1

Edward Smith
Product Specialist

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Hi Jon, One example of a fail for me included a reply with a link to the FLX manual (the Output Window query on FLX S, Edward has posted that link now). I don't know if having a link in my reply was part of the issue (I suspect not), but mentioning it anyway.

You've also addressed the query on move on dark not only being for position, so that one is dealt with too 🙂

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